Xbox One X Crashing 5 times an hour - November, 2019

Discus and support Xbox One X Crashing 5 times an hour - November, 2019 in XBoX on Consoles to solve the problem; My Xbox continuously crashes to the Homepage in the midst of gameplay and will say something along the lines of "You don't own this game" OR it will... Discussion in 'XBoX on Consoles' started by MichaelBurleson, Nov 8, 2019.

  1. Xbox One X Crashing 5 times an hour - November, 2019


    My Xbox continuously crashes to the Homepage in the midst of gameplay and will say something along the lines of "You don't own this game" OR it will just completely shut down. It also won't load some of the graphics during gameplay which is then followed
    up by crashing.

    I DO NOT WANT a response from Xbox saying "Restart or Hard Reset", etc. I have to unplug all the cords from my xbox one x - including the power cord from the wall for minutes - to get it back up and running every time.

    My question is what needs to be replaced and tell me HOW this has happened to 2 of my Xbox One X's. I have thrown away $1,000 on this system and you guys only respond by "try factory restarting" or some
    [Mod Removed - see Guidelines] like that. I'm sick of it, please help out.

    :)
     
    MichaelBurleson, Nov 8, 2019
    #1
  2. XBF Amber M Win User

    Xbox One X Crashing 5 times an hour - November, 2019

    Hi MichaelBurleson,

    We noticed that you had another post of this exact nature and were given some assistance there,

    Xbox One X Crashing - November, 2019
    . Please reply on the other open thread so as to help better organize the forums.



    Per the Xbox Forums Guidelines, we ask that you do not create duplicate
    posts, but refer back to the original one, and as such we'll be locking this thread.

    13) Please do not spam. No commercial posts or flooding the forum with useless content. Double, triple, etc. posting and one word replies can also be considered
    spam. Post with substance and thought.


    16) Please do not start a thread in one forum, then cross post in another forum in an effort to increase your chances for a quick reply. If you mistakenly post in the wrong forum, don't worry, the mods
    will be more than happy to move your post to the appropriate forum.


    Thanks and happy gaming.
  3. Scythe NL Win User

    My xbox acting weird, possibly broken

    Your warranty expired? The Xbox One X came out in november 2017. With 2 year warranty, that would mean the very first X will run out of warranty in november 2019.
  4. SA1NT 0F LI3S Win User

    Xbox One X Crashing - November, 2019

  5. XBF Amber M Win User

    Xbox One X Crashing - November, 2019

    Hi MichaelBurleson,

    Thanks for reaching out to us here on the Forums!We understand that an ongoing issue can be frustrating and want to help as best as we can. We need a little more information about what is happening in order to best assist
    you.



    • What type of internet connection are you using: Wired or wireless?

    • What types of troubleshooting have you tried and what were the results?
    • Are you an Xbox Insider receiving preview updates for your console(s)?
    • Does this happen with all of your games or just certain titles?

    Please let us know this clarifying information so that we may tailor our support specifically for you to get you back in the game.

    We're awaiting your reply and look forward to assisting you!
  6. slackadelic Win User

    Xbox One X Crashing - November, 2019

    Can you name specific games this is is occurring on?
Thema:

Xbox One X Crashing 5 times an hour - November, 2019

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