Xbox One X Dropping Wired Connection.

Discus and support Xbox One X Dropping Wired Connection. in XBoX on Consoles to solve the problem; Alright, so I have had my xbox since the release date and I have never had one problem. I decided to clean up my setup one day unplugged everything... Discussion in 'XBoX on Consoles' started by JoeyCobb, Sep 23, 2019.

  1. JoeyCobb
    JoeyCobb Guest

    Xbox One X Dropping Wired Connection.


    Alright, so I have had my xbox since the release date and I have never had one problem. I decided to clean up my setup one day unplugged everything cleaned etc.. Wired everything back up and noticed I kept getting kicked from blackout? This happened for
    a few days and I knew it was on my end cause my friend was still playing while I got kicked. I have a streaming setup and this was occurring when I was streaming I can see if it was my ISP.

    I contacted Xbox, we did all the basic stuff to try and fix this, clear the cache, hard reset, this has to be a software error.. I tried the energy saving mode it didn't work.. I just replaced my Ethernet to a CAT7... still it fails. So has anyone figured
    out a way to fix this? It has to be software.. I guess it could be hardware related but that will be my next step. Any help is appreciated.. I am currently waiting for this to happen again so I can attach a video for you guys to see.

    :)
     
    JoeyCobb, Sep 23, 2019
    #1
  2. NaZoooom Win User

    One X dropping Wired Connection

    Hi fiftyfour23,

    Sorry to hear you are having issues. I would say check out the Xbox One Connection and Network Solution support page. Go through the questions
    and it does offer some solutions which you may not have tried.

    If the issue is not resolved, you may want to either return the Xbox to the store you purchased it from or get in touch with the Device service and replacement to
    make a claim under your warranty as it could be a hardware issue.

    Hope this helps and let us know how you get on :)
  3. fiftyfour23 Win User

    One X dropping Wired Connection

    This is what i get when I choose the connection issue from the link you posted:


    [​IMG]
  4. Ironwilled Win User

    One X dropping Wired Connection

  5. fiftyfour23 Win User

    One X dropping Wired Connection

    Thanks, Ive seen that thread. Im using a Netgear R6400 hardwired to the Xbox. Never had an issue with the Xb1 I had previously hooked up to it.

    Ive also seen that folks have had this experience when playing BF V, which is what I’m playing when it happens. For example, played fine for about an hour and a half this afternoon, then tonight it disconnected from live twice in 15 minutes.

    Spent some time on the phone with CS troubleshooting, then played fine for an hour. When the XB1X disconnected, other hardwired devices still ran fine. It would disconnect, Id go to the network settings screen and see that it showed disconnected, but
    within 5 seconds, it would magically connect again.

    This all started about 3 days into owning it and I fiddled with the network cable in the basement trying to get some slack, so im wondering if i damaged the cable.
  6. HyperVenom523 Win User

    Xbox One X Dropping Wired Connection.

    I am planing to go wired for my streaming content
Thema:

Xbox One X Dropping Wired Connection.

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