XBox One X green static lines

Discus and support XBox One X green static lines in XBoX on Consoles to solve the problem; [img] I’m getting green static lines on my device. They come up as soon as I turned my xbox ON. I’ve tried doing a hard reset, unpluggin power cable, I... Discussion in 'XBoX on Consoles' started by odraudediaz, Mar 14, 2019.

  1. odraudediaz
    odraudediaz Guest

    XBox One X green static lines



    XBox One X green static lines [​IMG]
    I’m
    getting green static lines on my device. They come up as soon as I turned my xbox ON. I’ve tried doing a hard reset, unpluggin power cable, I did a console reset without erasing my data, left it unplugged for over 10 minutes, changed HDMI ports, changed HDMI
    cable and used an XBox cable, turned off the “Allow HDR10” feature. I have a Sony Bravia 4K. Not sure what else to do aside from leaving the xbox unplugged overnight. Any other ideas or resolutions would be appreciated.

    :)
     
    odraudediaz, Mar 14, 2019
    #1
  2. XBF Felixx P Win User

    XBox One X green static lines

    Hi odraudediaz,

    Thank you for letting us know that the issue has been fixed.

    Yes, unplugging the console from the power supply for at least 5 minutes is one of our most basic troubleshooting
    solutions. We're super glad to

    hear
    that it resolved your issue!

    How
    to restart or power cycle your Xbox One console


    We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please
    feel free to come back to the Xbox Forums for further assistance. For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Happy gaming!

    Felix

    Xbox forums support
  3. HyperVenom523 Win User

    XBox One X green static lines

    Try another tv if that keeps going on the console might need repairs ... xheck your warranty...
  4. JUST DO IT415 Win User

    XBox One X green static lines

    I only have the 1 S so I'm not sure if this is only 1 X related but I would agree that you might need to send it in for repair/replacement.

    Are you still under warranty
    ?
  5. Obsessive Power Win User

    XBox One X green static lines

    As a techy person who also builds PCs as well as playing on the Xbox console's I can confirm with little doubt that there is an internal hardware fault with the console. Most likely there is a graphics hardware failure with the system APU.

    I know that sounds all rather technical, but in layman's terms, the chip that holds both the processor and the graphics hardware, the 'APU' (advanced processing unit) is failing. This will manifest as graphical anomalies on your TV/monitor.

    There is no way to fix this yourself as it's an internal hardware fault. You'll have set up a repair.

    Sorry.
  6. odraudediaz Win User

    XBox One X green static lines

    I left it unplugled overnight. Those green lines are gone now. Interestly enough, I had a similar issue with my Xbox One and I did the same thing. Seems like letting out of power for several hours does the trick. Thanks for the help everyone!
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XBox One X green static lines

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