Xbox One X Hard Crashing

Discus and support Xbox One X Hard Crashing in XBoX Games and Apps to solve the problem; Since the end of June we have not been able to play Forza Horizon 4 as it causes a hard crash of the Xbox when it starts to load. Multiple tickets have... Discussion in 'XBoX Games and Apps' started by Graham_21, Sep 3, 2020.

  1. Graham_21
    Graham_21 Guest

    Xbox One X Hard Crashing


    Since the end of June we have not been able to play Forza Horizon 4 as it causes a hard crash of the Xbox when it starts to load. Multiple tickets have been raised with Forza support and the issue still hasn't been resolved.

    Now we have noticed when the Forza is installed and starts to load that it can be pixalated. Now as we have not got anywhere with Forza support, we have done a factory reset of the Xbox, so we can start again.

    So my son wanted to play Fortnite, so this is the first game we have installed on the clean Xbox. The game runs through the start up video fine, but once it gets to the game selection page we start to get lines across the screen and distortion. Once a game
    is selected the Xbox hard crashes and turns off.

    So I now have two games which are showing glitches in the graphics and causing the Xbox to crash, so do I have an issue which the actual Xbox?

    We have tried replacing the HDMI cable and moving it to a different slot on the TV, but this has no effect. The only game that seems to run with out issues at the moment is minecraft.

    :)
     
    Graham_21, Sep 3, 2020
    #1
  2. Designher Win User

    Xbox one X broken - Call of Duty Modern Warfare

    Same here multiple updates and still to this day the xbox one x crashes for me playing modern warfare. Its a hard crash and makes me want to switch to PlayStation 4.
  3. Niko1664 Win User

    Xbox one x hard crashes.

    Hi and welcome.

    The last COD MW causes many worries on the OneX and especially repeated crashes.

    While some felt that reinstalling the game or moving it to an external HDD console was enough to

    alleviate the problem, some others make up no.

    The patch 1.05 has not fully solved these problems and Activision has not really

    found a solution except that:

    Hoping that a new patch arrives quickly, to address these recurring problems.
  4. AridLizard Win User

    Xbox one x hard crashes.

    there is currently a Status Alert for CoD:MW https://support.xbox.com/en-gb/xbox-live-status

    (it shows no alerts at the top of the page but there are lots of game alerts if you scroll down on the page)

    there is also a known issue of MW crashing Xbox One X, but a patch/update is being worked on and hopefully it will be released soon.

    keep checking the Live Status link to see when it is fixed then go to My Games & Apps on your Xbox to see if there is an update pending.

    I would advise to wait until the developers resolve all the problems before trying any troubleshooting

    hope this helps
  5. FreelanceGem098 Win User

    Xbox one x hard crashes.

    Hello thank you for reaching out to the Xbox Forums. I have found a possible solution to your issue and i hope that this helps.

    If you are having issues with the game crashing, try clearing your console's cache. To clear the cache on your Xbox
    One
    , you will need to power cycle the system. ... On the console, press and hold the Xbox button until the light behind
    it turns off (about 5 seconds), which means the console is off.
  6. Twist Ledgendz Win User

    Xbox one x "Hard crashing"

    Does your xbox have good airflow?

    It's a issue when it's in a confined space and the hot air cant escape causing the console to overheat and shut off.

    Now dust... make sure you clean the exterior fan part of dust as this can get into the system.

    If you are able, remove the external case and remove any dust that will have built up.

    Finally, make sure your console is cool.

    Check every so often with the TOP of your hand above the vents that allow hot air out.

    It this air is very hot, there isnt enough airflow and the fan hasn't kicked in for some reason.

    If this continues after the steps I said, I would suggest taking it to a electronics shop and having them look at it

    Or

    If you can, send it to Microsoft so they can look at it.

    Hope that helps in any way
Thema:

Xbox One X Hard Crashing

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