Xbox One X HDMI cutting in and out, error trying to send it in for repair.

Discus and support Xbox One X HDMI cutting in and out, error trying to send it in for repair. in XBoX on Consoles to solve the problem; I recently (after months just fine started having an issue where the HDMI output from my X is not being picked up. Tried a new HDMI cord, inspecting... Discussion in 'XBoX on Consoles' started by JoeReynolds4, Jun 20, 2020.

  1. JoeReynolds4
    JoeReynolds4 Guest

    Xbox One X HDMI cutting in and out, error trying to send it in for repair.


    I recently (after months just fine started having an issue where the HDMI output from my X is not being picked up. Tried a new HDMI cord, inspecting HDMI out, different TV, booting in low res, all kinds of setting combinations (I was able to change settings
    by streaming to my PC) tried hard resetting, hard resetting tv, and no matter what I still get the issue, HDMI cuts in and out or cuts out entirely. I looked around and it seems to be a very common issue with the One X. So next I decide it is time for a repair
    as it says the device is under warranty and when I go to confirm sending it in for a repair the page just sends me straight back to the first page of the repair process. Super frustrating and customer support has either bounced me around, or straight up hung
    up multiple times now. Not really sure where to go from hear other than maybe looking into getting a PS4 as this has been such a headache. Has anyone had any similar experiences or any luck getting in touch with somebody actually helpful? Also the TV is a
    vizio v405-g9 that I have been using.

    :)
     
    JoeReynolds4, Jun 20, 2020
    #1
  2. WPAK Win User

    hdmi port too loose

    Hi there,

    the HDMI in is meant for video to go in that can be passed via the console to the TV/Monitor via the HDMI Out port, the HDMI in port can not functions as a HDMI Out.

    It sounds like that you may have to send the console in for repair to get the HDMI out port fixed

    See this link for all information regarding Warranty and service: https://support.xbox.com/browse/xbox-one/warranties-and-repair/FAQ
  3. CYBR Aqua Win User

    My xbox one s display is messed. I have screenshots?Does anyone know how to fix

    If it is an xbox issue send it for a repair but first try a new HDMI cable or cleaning out the port because dust can cause issues like that
  4. Macta Svr Win User

    Installation stopped

    xbox one X with same error,, send my unit to repair, 1 week later came back and in the next day made the same error, I really hate xbox.
  5. JeremyFormo Win User

    New error Code

    Nope. Also had to send in my xbox one x to the repair center get it hard reset because i kept getting E105 and E102 error codes.

    This particular error code started the day i got it back from repair
  6. MCM_Shakal Win User

    Xbox One - No video output and wont turn off

    I had the same issue in March, which was obviously a defect in the HDMI output. After sending the XBox One X in for repair it came back 4 weeks later working again.

    Last Saturday the same happened again... :-(

    Seems to be a real poor quality of the HDMI Port or internal connection...
Thema:

Xbox One X HDMI cutting in and out, error trying to send it in for repair.

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