Xbox One X HDMI Failure / IT HAPPENED AGAIN!

Discus and support Xbox One X HDMI Failure / IT HAPPENED AGAIN! in XBoX on Consoles to solve the problem; Hello Microsoft Peeps, Here is a video of my Xbox One X, recorded today (10/10/2019) https://www.youtube.com/watch?v=OMDVrwTlbKw (I did not realise... Discussion in 'XBoX on Consoles' started by XBX PureChaosX, Oct 12, 2019 at 12:45 PM.

  1. Xbox One X HDMI Failure / IT HAPPENED AGAIN!


    Hello Microsoft Peeps,

    Here is a video of my Xbox One X, recorded today (10/10/2019) https://www.youtube.com/watch?v=OMDVrwTlbKw

    (I did not realise the link placed a massive video on the page!)

    I have had this Xbox One X since Christmas 2018. It is less than a year old.

    Back in March 2019, it developed it's first HDMI fault and no longer output any video. It was repaired by Microsoft at the beginning of April 2019 and has been working fine ever since.

    Now as of today, 10/10/2019, it has developed the same fault for a second time. While the Xbox One X still outputs video... somewhat... it is very corrupt, with pixelation and artifacting all over the screen, as well as multiple audio problems.

    Both the Xbox One X, and indeed the repair, are both less than a year old. I am not a happy gamer.

    It would be totally awesome of Microsoft to send me one of those nice GEARS 5 Xbox One X consoles (or any other X console) as an apologetic replacement and as a nice gift so that I may continue gaming and making YouTube videos as well.

    Thank you.

    :)
     
    XBX PureChaosX, Oct 12, 2019 at 12:45 PM
    #1
  2. {Parity} Win User

    Xbox One X HDMI Failure / IT HAPPENED AGAIN!

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  3. XBX PureChaosX Win User

    Xbox One X HDMI Failure / IT HAPPENED AGAIN!

    Update y'all: After leaving it turned off over night, it is now completely shot and won't output anything, not even through my Elgato capture device. So... I now once again have a very expensive paperweight. Yay me.

    Yo Microsoft! Reach out to me about that GEARS 5 Xbox One X! Lol J/K. But yeah, back to where I was 7 months ago.
  4. ThorX360 Win User

    Xbox One X HDMI Failure / IT HAPPENED AGAIN!

    Update y'all: After leaving it turned off over night, it is now completely shot and won't output anything, not even through my Elgato capture device. So... I now once again have a very expensive paperweight. Yay me.

    Yo Microsoft! Reach out to me about that GEARS 5 Xbox One X! Lol J/K. But yeah, back to where I was 7 months ago.
    I'm sorry to hear that :(

    I suggest you request a service repair and give them all the informations that you have about this issue.

    https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

    Let us know if you need further help ;)
  5. XBX PureChaosX Win User

    Xbox One X HDMI Failure / IT HAPPENED AGAIN!

    Hi, I have indeed tried a different HDMI... two of them in fact, same video problems occur.

    And before anyone asks, yes... I have also tried a different TV as well as a monitor and the same thing happens.

    So it's definitely not the HDMI cables or the TV. At the moment, it's only outputting video through my Elgato capture device. BUT if I plug it directly to the TV or monitor, there is no output at all. Almost as if the capture device is powering the HDMI
    controller on the Xbox via the devices' USB power supply. Rather odd.
  6. T3chnlgydude Win User

    Xbox One X HDMI Failure / IT HAPPENED AGAIN!

    Hi XBX PureChaosX

    I haven't watched the complete video

    Have you tried a different HDMI cable yet?
Thema:

Xbox One X HDMI Failure / IT HAPPENED AGAIN!

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