Xbox one x keeps shutting down when playing new games

Discus and support Xbox one x keeps shutting down when playing new games in XBoX on Consoles to solve the problem; When I play new games like borderlands 3 or cod modern warfare my xbox one x will randomly shut down. Its well ventilated never done it with other... Discussion in 'XBoX on Consoles' started by FatBoi Smurf, Oct 27, 2019.

  1. FatBoi Smurf
    FatBoi Smurf Guest

    Xbox one x keeps shutting down when playing new games


    When I play new games like borderlands 3 or cod modern warfare my xbox one x will randomly shut down. Its well ventilated never done it with other games and it will sometimes be after a couple hours or after a few mins while playing

    :)
     
    FatBoi Smurf, Oct 27, 2019
    #1
  2. ArminatorX Win User

    Xbox one x keeps shutting down when playing new games

    The crashing with Borderlands 3 and Modern Warfare is a known issue for Activision and Gearbox.

    You can look at
    currently known issues with Modern Warfare here
    , where it mentions the crashing on Xbox One X (approximately in the middle of the table). Activision is already working on a fix.

    People that submitted a
    support ticket to 2K Games
    got a response that they are also investigating this crashing issue. You can (and should) also report your crashing, so they can gather more information on what might cause these crashes.
  3. xXkenny123Xx Win User

    Xbox one x keeps shutting down when playing new games

    Same problem has been happening to me, ever since Borderlands 3 came out, almost all game I have played have shutdown my console, it is not hot because it's been in the same spot I have had it in since I got it and it never shutdown before Borderlands
    3 only froze the games, I feel like and xbox update may be the cause of this as it has happened to many of my friends too
  4. EtagLive Win User

    Xbox one x keeps shutting down when playing new games

    Both games have a known issue with causing the shutdown of the console. Not 100% sure what the status is with fixing it on Borderlands 3 but on Modern Warfare they are aware of the issue and are looking to patch the console ASAP
  5. XBF Amber M Win User

    Xbox one x keeps shutting down when playing new games

    Hey there
    FatBoi Smurf
    !

    Thanks for reaching out. I'm sorry to hear about the issue with Borderlands 3 & COD: Modern Warfare crashing and causing your console to shut down.

    I recommend to try the following troubleshooting article. “My Xbox One game won’t start or freezes during
    gameplay
    ” and see if that helps.

    Do note that some of these issues can be resolved by renstallingthe game and performing
    a factory reset (using keep my games & apps)
    as well.

    Try this out and let us know the results.

    I hope that this helps you out.
  6. slackadelic Win User

    Xbox one x keeps shutting down when playing new games

    I'm not sure about Borderlands 3, but the developer for Modern Warfare has already confirmed the issue with Xbox One X and the console randomly shutting off when playing that game and are reportedly working on a fix.
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Xbox one x keeps shutting down when playing new games

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