Xbox One X "needs repair" after only working at 640p

Discus and support Xbox One X "needs repair" after only working at 640p in XBoX on Consoles to solve the problem; My Xbox One X only works at the lowest resolution 640p. I've tried everything recommended in all the forums I could find online. I have a 1080p TV and... Discussion in 'XBoX on Consoles' started by PatriotJack1776, Sep 28, 2019.

  1. Xbox One X "needs repair" after only working at 640p


    My Xbox One X only works at the lowest resolution 640p. I've tried everything recommended in all the forums I could find online. I have a 1080p TV and I even tried it on a 4k tv and it still has issues (I'll attach photos). I contacted Microsoft support
    and they said I need to take my console in for repairs. Has anyone with this same problem had any success getting it repaired?

    Thanks

    This strange green screen showed up for a split second several times before going black after I changed my console settings to 720p and 1080p while testing on a 4k TV. On my 1080p TV the screen just goes blank.
    Xbox One X "needs repair" after only working at 640p [​IMG]



    Xbox One X "needs repair" after only working at 640p [​IMG]


    :)
     
    PatriotJack1776, Sep 28, 2019
    #1
  2. PatriotJack1776 Win User

    Xbox One X "needs repair" after only working at 640p

    Thanks but I already tried that and it didn't change a thing.
  3. pawncrackers Win User

    Xbox One X "needs repair" after only working at 640p

    Hi there,

    I'm sorry to read about your console issues. :S I can point you towards the
    Display Troubleshooter
    , and a post from the
    Xbox Reddit
    , that suggests inserting and removing the HDMI cables from both devices and to retry. I would also recommend powering off both your TV and Xbox from the mains, re-connecting, trying some new HDMI cables and plugging into another HDMI port on
    your TV, purely for troubleshooting.

    If none of these steps work, I would follow the advice from Xbox Support, and
    start a repair
    .

    Hope this helps, and that you're up and running soon!

    L
  4. M3tal Daz3 Win User

    Xbox One X "needs repair" after only working at 640p

    As last resort you can perform a factory reset and after that send it for repairs.
  5. vikas_parashar Win User

    Xbox Screen appears only for few dialogues boxes

    I find my xbox one s working while set on dvi and 640p resolution. But no display on 1080p and hdmi.

    Just to add i am using samsung smart 3d tv aand also tested my xbox one s on 2 other displays.. one pc monitor and one more smart tv
  6. Shaggy2000 Win User

    Question for staff please.

    Games released before the Xbox One X is released will more than likely just get a patch (quite a sizable one at that) to get them ready for the X, some may already have all that code built in from the start though, and all it will take is to plug your external
    hard drive into the X and press play.

    After the Xbox One X is released though most games (not all) will have the "X code" built in, so there shouldn't be any patch updates.

    Basically you'll only need to buy one game, there will never be an Xbox One version of a game and a totally different Xbox One X version, all Xbox One games work on either console.
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Xbox One X "needs repair" after only working at 640p

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