Xbox One X - no signal on TV

Discus and support Xbox One X - no signal on TV in XBoX on Consoles to solve the problem; Hi, I've been using my Xbox One X every day and it showed no signal on TV yesterday when I turned on it. I've tried different HDMI ports on TV and... Discussion in 'XBoX on Consoles' started by 80LV, Jan 27, 2022.

  1. 80LV
    80LV Guest

    Xbox One X - no signal on TV


    Hi, I've been using my Xbox One X every day and it showed no signal on TV yesterday when I turned on it. I've tried different HDMI ports on TV and different HDMI cables, reconnected power cable, and tried to turn it to low-resolution as stated in official guideline. However, still no signal at all. Does anyone know how to tackle this problem? Thank you!

    :)
     
  2. PaidRug7705432 Win User

    Xbox One X 4K pass thru?

    When you say 4K pass through, are you talking about a 4K source sending the TV signal to the Xbox and then to the TV? Or sending the Xbox1 X 4K signal to pass through a 4K receiver and then to the 4K TV?
  3. JhonSnow777 Win User

    Xbox One X No Signal on TV

  4. coco meat train Win User

    Xbox One X No Signal on TV

    Although you’ve already done a cold reboot and possibly a factory reset, is there any way you can get it to another panel and make sure the video output is set to auto detect?
  5. Jesse E' Win User

    Xbox One X - no signal on TV

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    - Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    - Wait 30 seconds, and then plug the power cord back in.

    - Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

    - Continue holding the Pair and Eject buttons for 10-15 seconds.

    - Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

    - The console should power up and take you directly to the Xbox Startup Troubleshooter.

    If your console doesn't have an Eject button, you can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button. Continue holding the Pair and Eject buttons for 10-15 seconds.

    - Once you see the Startup Troubleshooter, select Factory Reset and then choose "Keep Games and Apps"

    - Once the Reset is complete, you'll be prompted to sign into your console using your Microsoft account credentials, after which you'll choose your preferred settings and your console should display normally again.

    NB: A factory reset keeping games and apps will not delete your game saves as they are backed up in the cloud and will resync once you've signed in.

    If that doesn't help then it is a hardware issue and the console will need to be repaired.
  6. Micro666 Win User

    Xbox One X Blu Ray Issues

    Hi,

    This is still a problem for me, but...thx to another member on a different thread I've found a workaround. There's still an issue that exists on the Xbox One X that needs attention and resolution, but at least there is a workaround.

    So to recap, playing 3D BluRay discs on the Xbox One X causes the TV to show a loss of signal, like the Xbox One X is no longer outputting an HDMI signal. Very occasionally if I hard reboot the console with the disc still inside and then immediately
    play the disc on boot, it works, and the disc plays in 3D, but most of the time not. 3D BluRays plays on the same TV with my One S connected no problem for me, so the issue seems to be with the One X only.

    Now for the workaround, which will hopefully lead to the engineers finding and resolving the root cause of the problem also. If I set my Xbox One X, in the Display settings, to 1080p output (I still have the "Allow 4K" and "Allow HDR" checkboxes checked) the
    TV switches from 4K 2160p to 1080p display mode as expected. When the Xbox One X is set to 1080p resolution all 3D BluRay discs that I have tried play in 3D first time, without problem. Switching the Xbox One X back to 4K 2160p output, the TV switches back
    to 2160p as expected. However now when I try to play 3D BluRay discs, the same issue is back, in that as soon as the Xbox One X tries to set the TV to 3D Move, I get a loss of HDMI signal?

    I've no idea is this is an issue specific to the combination of the Xbox one X and LG 3D TV's (as others who are reporting the problem also seem to have LG 3D TV's). Maybe the LG 3D TV's don't like to be switch from 4K to 1080p 3D mode? Or is the
    Xbox One X doing something silly, like trying to set 3D mode on the TV, when the display resolution is still 2160p? Which won't work as there's no such thing as 4K 3D.

    I have a workaround now, but I'd rather this was investigated, and fixed.

    Just to recap, I have an LG 55UH850V 4K HDR 3D LED TV, with the latest firmware from LG.

    Thx
Thema:

Xbox One X - no signal on TV

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