Xbox one X not turning on

Discus and support Xbox one X not turning on in XBoX on Consoles to solve the problem; This is not a warranty question, more of a general question. I bought a xbox one x off of my friend, and I took it apart cause he's had it for years... Discussion in 'XBoX on Consoles' started by jayt 1983, Jun 3, 2020.

  1. jayt 1983
    jayt 1983 Guest

    Xbox one X not turning on


    This is not a warranty question, more of a general question. I bought a xbox one x off of my friend, and I took it apart cause he's had it for years and long use and wanted to replace the thermal paste and clean it out dust etc..

    while putting it all back together I broke the strap that is for the front usb / sync, and now the xbox lights up for a moment and shuts off. So I assume the xbox needs this cable ? , just odd one usb port would shut down a whole system

    :)
     
    jayt 1983, Jun 3, 2020
    #1
  2. SoG Watchman Win User

    Intermittent black screening (but continued audio)

    It's a glitch in the recent Xbox One update. Just hold the X logo on the Xbox One for 10 seconds to force it to turn off. Then turn it back on. I believe the March 4 update will fix it.
  3. XBF Javier R Win User

    Xbox one X will not turn on

    Hello Arsenal,

    Unfortunately, we would not have that information available to us here within the forums community.

    It would be best to garner this information from our customer support team as suggested by Nestor, as our team will have all available tools for reviewing the account and have access to this particular information.

    Attempt to request a callback and let us know how it went.

    Best wishes!
  4. ARSENALTASTIC Win User

    Xbox one X will not turn on

    Hi iirc i got it second hand off ebay so i don’t know how old it is
  5. ARSENALTASTIC Win User

    Xbox one X will not turn on

    Any idea of how much it will cost?
  6. XBF Nestor S Win User

    Xbox one X will not turn on

    Hey Arsenal thanks for taking the time to bring this issue to us!

    We suggest
    Requesting a Callback
    from one of our Xbox Support Specialists to see what options are available (warranty wise) to hopefully get this issue taken care of and you back to gaming. Give it a shot and let us know if we can further assist in this or any other
    matter!
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Xbox one X not turning on

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