Xbox One X power surge protection

Discus and support Xbox One X power surge protection in XBoX on Consoles to solve the problem; Hi All I have an xbox one x which won't power up or do anything to switch on after a lightning storm the other night. A few other electronics items... Discussion in 'XBoX on Consoles' started by BillyEllwood, Aug 1, 2019.

  1. BillyEllwood
    BillyEllwood Guest

    Xbox One X power surge protection


    Hi All

    I have an xbox one x which won't power up or do anything to switch on after a lightning storm the other night. A few other electronics items have been damaged and are presently being assessed / repaired.

    Has anyone an idea if there's any power surge protection of the mainboard - am I simply looking at a write off of this machine? I can get the power supply replaced cheaply by a local games shop, but they state that the problem could be much deeper. It's
    had very little game play but is out of guarantee.

    Thanks

    :)
     
    BillyEllwood, Aug 1, 2019
    #1
  2. Njal the Blue Win User

    Can Xbox one X turn on with a different power surge

    Hi, are you asking about surge protection? You should not use surge protectors with the One X or One S, they have multi voltage power supplies (for world wide use) with built in surge protection.
  3. DrifterX22 Win User

    Xbox One X power surge protection

    Have you contacted your insurance company? Lots of homeowners policies have provisions for lightning strike damage. I cant speak for outside the US but its worth the call.
  4. sandy the hippy Win User

    Xbox One X power surge protection

    Reset your internal power supply

    The Xbox One S and Xbox One X have an internal power supply that works in all regions worldwide. If your console won't turn on, it may simply need a power reset. Often, power issues are due to the power supply resetting after a power surge.

    To reset the internal power supply, follow these steps:

    1. Unplug the power cord from the console.

    [​IMG]

    1. Wait 10 seconds.
    2. Plug the cord back into the console, and then press the Xbox button on the front of the console.

    [​IMG]

    If the console turns on, the internal power reset worked. Do this step in the future if the problem happens again.

    If the console still doesn't turn on, try the following:

    • Check that the wall outlet you are using is working with other devices.
    • Check that the power cable is firmly connected to the wall outlet and to your console.
    • Ensure that you're using the power cable that came with your console, and that it's the correct cable for your region.
    • If your console still will not turn on, it will need to be serviced. To request service, sign in to the Device Support page with your Microsoft account credentials and submit
      a service order.
  5. kev edin Win User

    Xbox One X power surge protection

    I am sure the xbox one dose have a built in surge protection? It might be worth seeing how much someone will take to look at it and assess it. Then you could decide what your next course of action you take ? 👍🤔
  6. XBF Ruben D Win User

    Xbox One X power surge protection

    Hello Billy,

    Thank you for replying back. Just to clarify, is your Xbox One X still under the one year warranty? If it is, you can go to the

    Devices Website
    to create a repair order or you can
    Contact Support
    for further assistance.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    If you are no longer under warranty, then at this point you will need to seek a replacement for your console. If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
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Xbox One X power surge protection

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