Xbox One X powers on but has a black screen

Discus and support Xbox One X powers on but has a black screen in XBoX on Consoles to solve the problem; I have an Xbox one X that I tried turning on for the first time in a few months. The console powers on (the light comes on), my TV recognizes that... Discussion in 'XBoX on Consoles' started by lcdrkupcake, May 13, 2022.

  1. lcdrkupcake
    lcdrkupcake Guest

    Xbox One X powers on but has a black screen


    I have an Xbox one X that I tried turning on for the first time in a few months. The console powers on (the light comes on), my TV recognizes that something is hooked up, but the screen is black and says 'no signal'.

    I've tried rebooting, I've tried hooking up different cables, and I've tried connecting to different HDMI ports. Nothing works. Based on my research so far, I assume this means the hard drive is toast. Any other ideas to try before I go down that path?

    Thanks

    :)
     
    lcdrkupcake, May 13, 2022
    #1
  2. Ricardo Lechuga Win User

    Xbox One X powers on but has a black screen

    Hi lcdrkupcake! My name is Ricardo an independent advisor ready to help you with this situation!

    First, power down your console fully and remove the power and network cables for at least 30 seconds. Plug the power cable back in and follow these steps:

    Step 1: Hold down the Eject and Bind buttons on your console.

    The Eject button is on the front of the original Xbox One console right next to the disk drive, while the Bind button is on the front of the console, with the Bind button sitting directly beneath the Xbox button on the right edge.

    Step 2: Release the Xbox button, but continue holding the Eject and Bind buttons for 10-15 seconds. Listen for two tones before releasing these buttons. The Xbox Startup Troubleshooter will appear shortly after.

    Step 3: Select Reset This Xbox from the settings and proceed with the factory reset.
  3. XBF Diego M Win User

    Connection

    Hi there,

    Since this is the second Xbox One X you've had with the same issue, we should look at the power source where the Xbox is plugged into. If you have it plugged into a surge protector power strip, it's highly likely that the surge protector has damaged the
    fuse in the power supply causing a defect in the software, not allowing the data transfer to produce the picture on screen. The Xbox will power on, but not enough to display an image on screen. This has been an issue in the past with original Xbox One's and
    Xbox One S's, its not specific to Xbox One X. Usually the Xbox's experiencing this issue will at some point be plugged into a surge protector or straight from the beginning. We recommend plugging directly into the wall since the Xbox's power supply has built
    in surge protection and to prevent any damage to the console's internal power supply unit.

    I have an Xbox One X that I got at launch and has been great since then, but I know products across the market are not perfect and will experience some issue at some point. Even my own Xbox One X hasn't been perfect, but there wasn't anything a simple troubleshoot didn't
    fix.

    Unfortunately from the troubleshooting you have already done, it seems the Xbox has been affected by this black screen issue and will need to be replaced or serviced.
  4. Zero420override Win User

    random black screening Xbox one X

  5. Arminator Win User

    Console not turning on fully

  6. ngocphi Win User

    Xbox model information

    Ita easy if it's big and black with a huge power brick then it's the original xbox one

    If it's white and small then it's the xbox one s

    If it's huge and has no power brick.but a computer ac power cord then its an xbox one x

    And the hopefully you don't have this one

    Xbox one s no slot for blurays white console pretty obvious digital edition
Thema:

Xbox One X powers on but has a black screen

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