xbox one x repair report? What was fixed or not?

Discus and support xbox one x repair report? What was fixed or not? in XBoX on Consoles to solve the problem; I sent my xbox one x away for a repair because of a noisy fan. It was returned the following day but i don’t know what was done with it. If it had a... Discussion in 'XBoX on Consoles' started by Juedan2011, Oct 7, 2019.

  1. Juedan2011
    Juedan2011 Guest

    xbox one x repair report? What was fixed or not?


    I sent my xbox one x away for a repair because of a noisy fan. It was returned the following day but i don’t know what was done with it. If it had a problem and was fixed or whether nothing was wrong with it. How do i get a report? I haven’t received
    my console back yet.

    :)
     
    Juedan2011, Oct 7, 2019
    #1
  2. CryingHero Win User

    xbox one x repair report? What was fixed or not?

    I sent my xbox one x away for a repair because of a noisy fan. It was returned the following day but i don’t know what was done with it. If it had a problem and was fixed or whether nothing was wrong with it. How do i get a report? I haven’t
    received my console back yet.
    You got your console back the next day but still don't have it back? Not sure which it is.

    You will be able to find out what was done the order page once the process is complete.
  3. Juedan2011 Win User

    xbox one x repair report? What was fixed or not?

    The repair status page shows received on 3rd,otder processed on 3rd and 4th, your device shipped on the 4th with a tracking number and order complete on the 4th.

    I haven't received it back yet. I can't find out what has been done? I will find out when I receive it back? Will there be a note in the box?
  4. Juedan2011 Win User

    xbox one x repair report? What was fixed or not?

    Thanks, yeah ill wait til its back...im assuming the note will be inside. I have seen peoples screenshots which say something like ‘replacement sent’ which mine doesn’t but i guess ill just have to wait and see 👍��
  5. ArminatorX Win User

    xbox one x repair report? What was fixed or not?

    Usually, they don't repair your console and send your console back. Instead, as soon as your console arrives, they send a different working console to you, and then repair your old console, to send to someone else after it has been fixed.

    That's why you got a notification about a console being shipped to you right the next day.
  6. PalmettoBling Win User

    xbox one x repair report? What was fixed or not?

    I would recommend and wait until you receive the device back. With a turn around like that, my guess is that they are not sending you back the same device as the one you sent. This is common practice, and outlined in the agreement of the service order.
    They likely are shipping back a completely separate unit that they have already taken the time to repair and validate.

    I understand your anxiety, and want your system back in working order, but I would ask for patience in waiting to see the results prior to starting actions. Details of the service actions taken should be apart of the service request order from the
    Microsoft Device Support team.
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xbox one x repair report? What was fixed or not?

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