Xbox one X Scorpio edition keeps shutting down while playing Minecraft

Discus and support Xbox one X Scorpio edition keeps shutting down while playing Minecraft in XBoX Games and Apps to solve the problem; Currently having an issue were every time we load up and try to play Minecraft after a few moments the xbox shuts down on its own. We have loaded... Discussion in 'XBoX Games and Apps' started by Tyrant2780, Oct 28, 2019.

  1. Tyrant2780
    Tyrant2780 Guest

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft


    Currently having an issue were every time we load up and try to play Minecraft after a few moments the xbox shuts down on its own. We have loaded different accounts on the same xbox and have had the same results. I have uninstalled and reinstalled Minecraft
    both on the console hard drive and the external hard drive where we originally had the program on. I also made sure that there was enough ventilation around the console and it's plugged in to its own outlet w/o it being on a power strip. I have played other
    multiple games and apps ( RDR2, Destiny 2, Netflix, YouTube, etc.) and had no issues. Lastly I used the hard drive that is used on the xbox one x on our xbox one S and was able to play Minecraft with any account and didn't have any issues with the console
    shutting down. The problem seems to happen when the game is loading data and gets overwhelmed and shuts down. Is this a problem with the Xbox one X or with Mojang and the software. Thanks in advance..

    :)
     
    Tyrant2780, Oct 28, 2019
    #1
  2. Tyrant2780 Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    That we have, we had done a console reset after reinstalling the game and reset the cache on the console
  3. NeoDan123 Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    Have you removed and readd your profile to the console?
  4. XBF Steven R Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    Hey there Tyrant2780

    Thanks for reaching out to the Forums for advice on how to hopefully get your console to stop doing that. I can totally understand how this could be concerning/distressing especially if you normally would play Minecraft a bunch.

    I read that you had already hard reset the console a couple of times before, but have you tried a soft factory reset of the console? It's a factory reset that cleans out your console, reinstalls the current version of the dashboard,
    doesn't uninstall any of your games/apps and in general is a great troubleshooting step for most problems.

    Once you have made sure that your network is set up appropriately (with an open NAT type) and that you have all the sign-in information for any important gamertags you have on your console, try the steps outlined in our How
    to reset your console to factory defaults on Xbox One
    and select the option denoted in reset and keep my games & apps.


    Hope this was helpful.

    Thanks!
  5. Tyrant2780 Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    I have done both actually. I uninstalled the game and reinstalled in on both the internal and external hard drive as well as doing a hard reset. After doing a hard reset and loading the game it works for about 5 min. Then shuts down once again.
  6. Tyrant2780 Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    So currently at this moment we have played on the xbox for a couple of hours and have had no issues. If things change I will be sure to update on that. Thank you for your help in this matter.
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Xbox one X Scorpio edition keeps shutting down while playing Minecraft

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