Xbox one X shuts down when trying to watch screenshots or videos

Discus and support Xbox one X shuts down when trying to watch screenshots or videos in XboX Insiders to solve the problem; for the past few months now, each time I want to watch a screenshot or video of what I just recorded my Xbox blacks out and then it flickers. I can... Discussion in 'XboX Insiders' started by /u/mikeyphd, Nov 6, 2019.

  1. /u/mikeyphd
    /u/mikeyphd Guest

    Xbox one X shuts down when trying to watch screenshots or videos


    for the past few months now, each time I want to watch a screenshot or video of what I just recorded my Xbox blacks out and then it flickers. I can game fine with no problem. os version 10.0.19015.1200.

    any help to resolve would be appreciated. thank you.

    submitted by /u/mikeyphd
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    /u/mikeyphd, Nov 6, 2019
    #1
  2. El Mago tv Win User

    xboxone x storage,

    That happen to me the other day what i did was when i was finish deleting the videos and screenshot I hold for 10 seconds the Xbox One from the console to completely shut down and then wait 30 seconds to turn it on again
  3. Shinigami Bass Win User

    Major Issues Since Latest Update

    Ever sense the September update my Xbox keeps shutting down on its own when I watch videos from any app and Xbox video. This is a day one Xbox and I never had a problem with it before.
  4. INutUpOrShutUpI Win User

    Xbox video freezing (xbox one)

    My Xbox one freezes and shuts down during any/every video based apps(twitch, upload, Xbox video, etc) I'll be watching a video and about 1minute into it it'll freeze my Xbox and *** it down. Dont know how to fix it
  5. HyperVenom523 Win User

    Xbox One X Issues

    My xbox one x shuts down when I play borderlands 3 🤯☹️
  6. JustAnotherJay Win User

    Browser crashing

    Try holding the power button on your Xbox One until it shuts down and restarts to perform a hard reset. Once you're back, try launching Edge without launching any other game or app before and see if it still crashes watching a video.
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Xbox one X shuts down when trying to watch screenshots or videos

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