Xbox One X shutting down while playing Minecraft

Discus and support Xbox One X shutting down while playing Minecraft in XboX Insiders to solve the problem; Console Ring; Alpha | Minecraft Mode: Survival | Resource Pack: Chroma Hills | Error Code: None | Issue: while playing game freezes / audio will... Discussion in 'XboX Insiders' started by /u/Noahsmokeshack, Aug 10, 2019.

  1. Xbox One X shutting down while playing Minecraft


    Console Ring; Alpha | Minecraft Mode: Survival | Resource Pack: Chroma Hills | Error Code: None |

    Issue: while playing game freezes / audio will stutter and the console will black screen and completely shut down.

    Fixes attempted: Uninstall / Reinstall Console hard reset Cache cleared

    At an impasse on a solution. I am going to file a report via hub but in the interim - any ideas?

    submitted by /u/Noahsmokeshack
    [link] [comments]
     
    /u/Noahsmokeshack, Aug 10, 2019
    #1
  2. HyperVenom523 Win User

    Xbox One X Issues

    My xbox one x shuts down when I play borderlands 3 🤯☹️
  3. Tyrant2780 Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    That we have, we had done a console reset after reinstalling the game and reset the cache on the console
  4. NeoDan123 Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    Have you removed and readd your profile to the console?
  5. XBF Steven R Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    Hey there Tyrant2780

    Thanks for reaching out to the Forums for advice on how to hopefully get your console to stop doing that. I can totally understand how this could be concerning/distressing especially if you normally would play Minecraft a bunch.

    I read that you had already hard reset the console a couple of times before, but have you tried a soft factory reset of the console? It's a factory reset that cleans out your console, reinstalls the current version of the dashboard,
    doesn't uninstall any of your games/apps and in general is a great troubleshooting step for most problems.

    Once you have made sure that your network is set up appropriately (with an open NAT type) and that you have all the sign-in information for any important gamertags you have on your console, try the steps outlined in our How
    to reset your console to factory defaults on Xbox One
    and select the option denoted in reset and keep my games & apps.


    Hope this was helpful.

    Thanks!
  6. Tyrant2780 Win User

    Xbox one X Scorpio edition keeps shutting down while playing Minecraft

    I have done both actually. I uninstalled the game and reinstalled in on both the internal and external hard drive as well as doing a hard reset. After doing a hard reset and loading the game it works for about 5 min. Then shuts down once again.
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Xbox One X shutting down while playing Minecraft

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