Xbox One X shutting down while playing Minecraft

Discus and support Xbox One X shutting down while playing Minecraft in XboX Insiders to solve the problem; Console Ring; Alpha | Minecraft Mode: Survival | Resource Pack: Chroma Hills | Error Code: None | Issue: while playing game freezes / audio will... Discussion in 'XboX Insiders' started by /u/Noahsmokeshack, Aug 10, 2019.

  1. Xbox One X shutting down while playing Minecraft


    Console Ring; Alpha | Minecraft Mode: Survival | Resource Pack: Chroma Hills | Error Code: None |

    Issue: while playing game freezes / audio will stutter and the console will black screen and completely shut down.

    Fixes attempted: Uninstall / Reinstall Console hard reset Cache cleared

    At an impasse on a solution. I am going to file a report via hub but in the interim - any ideas?

    submitted by /u/Noahsmokeshack
    [link] [comments]
     
    /u/Noahsmokeshack, Aug 10, 2019
    #1
  2. AurionW Win User

    Borderlands Game of the Year Edition

    Looks to be an issue with Borderlands GOTY only on the One X.

    I've been playing it on both my Original One and One X and it shuts down randomly only on the One X, with absolutely no issues on my original Xbox One. Others have the exact same issue over at the gearbox forums.
  3. WillrileeBarber Win User

    XBOX ONE X -Turning off

    Im having sort of the smae problem with my Xbox One S. I was playing a game on my xbox and suddenly it shuts down for no reason and lost all my progress. It did a complete shut down. And it has already been to to microsoft for an internet problem and all
    they did was factory reset it like they were talking about the Xbox One X
  4. Mister Mascot Win User

    console shutting down while playing

    Hey there GRM Merk,

    You actually want to post this in the preview program forums since this would be a console repair through that process, here is the link to get you to the right teams. :)

    Xbox One Preview Program Forums
  5. XBF Nestor S Win User

    One X shuts down

    So as posted above bud, The best course of action if you have done the factory reset and all other troubleshooting would be either to
    Contact Us or go to
    Device support and set up a repair. Try It and let us know if we can further assist in this or any other question or concern!
  6. coco meat train Win User

    One X shuts down

    Is your system currently plugged into a power strip/surge protector or directly to the wall outlet?
Thema:

Xbox One X shutting down while playing Minecraft

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