Xbox One X - Slow Upload Speeds

Discus and support Xbox One X - Slow Upload Speeds in XBoX on Consoles to solve the problem; I recently started having problems with my upload speed and I feel like I’m delayed on first person shooters. I have Verizon Fios Gigabit service and I... Discussion in 'XBoX on Consoles' started by Corey P., Aug 2, 2019.

  1. Corey P.
    Corey P. Guest

    Xbox One X - Slow Upload Speeds


    I recently started having problems with my upload speed and I feel like I’m delayed on first person shooters. I have Verizon Fios Gigabit service and I hardwire direct from the router to the xbox. I used to get 800-1000+ Download and 600-900 Upload. For
    the last two months my Download has been between 950-1050 and my upload between 20-40 with a ping between 40-70.

    When I test the connection hard wired with my PC, I get 900 down / 850 up. When I test wirelessly I get 600 down / 450 up.

    I have a friend right around the corner from me on the same Verizon hub and his xbox connection is fine and averages 900/900 with 27ms ping.

    I tried hard restarting, changing the LAN cable, switching router ports, port forwarding, setting up a static IP, completely turning the firewall off and set up a new router. I don’t know what else I can do. Is it possible the Xbox’s NIC is bad? Why would
    it just happen on the Xbox and nothing else? My ISP says that there’s nothing they can do since the speeds are fine everywhere else.

    Anyone have any ideas? I’ll appreciate any help and feedback I get. Thanks in advance!

    :)
     
    Corey P., Aug 2, 2019
    #1
  2. ZombieJesterCOE Win User

    Slow Upload Speed on Xbox One X

    Have you contacted your ISP to also make sure there are no strange network blocks going on?
  3. DavPolk Win User

    Upload speeds on Xbox One X is slow

    Hello Dav,

    Thanks for coming to the forums with your issue. With internet speeds it is all dependent on network, connection to the server, traffic. Check your speeds throughout the day. Like in early morning it should be higher. As you meet the minimum requirements
    for upload speed and everything is working fine. There really isn't much to worry about. Most likely cause is the connection between you and the server you are connecting to. Either it Xbox server, game server. There is no definite answer as to why your console
    getting different speeds than anything else. All we have in ways of troubleshooting is

    slow performance troubleshooter
    .

    Hope this helps.

    Brad
    It's slow in the morning and evening. I've even waited for the peak hours to be over with. Do the I.T. department know about this? It does sound like it's the Xbox server. I'm pretty tech savvy so I can help out wherever is needed.
  4. DavPolk Win User

    Upload speeds on Xbox One X is slow

    As you say you are wired in, it could be a damaged Ethernet cable or port that can cause this. But as "XBF Brad A" said: "[it could be a connection ishue with the server]"
    It's not the port. I have connected to the router via WiFi as well. I'll still receive the same speeds. When I say I tried it all I promise you I have. I'm a technician for a satellite company. I troubleshoot all day lol. I need a rare idea. I was hoping
    someone found something somewhere.
  5. XBF Brad A Win User

    Upload speeds on Xbox One X is slow

    Hello Dav,

    Thanks for coming to the forums with your issue. With internet speeds it is all dependent on network, connection to the server, traffic. Check your speeds throughout the day. Like in early morning it should be higher. As you meet the minimum requirements
    for upload speed and everything is working fine. There really isn't much to worry about. Most likely cause is the connection between you and the server you are connecting to. Either it Xbox server, game server. There is no definite answer as to why your console
    getting different speeds than anything else. All we have in ways of troubleshooting is

    slow performance troubleshooter
    .

    Hope this helps.

    Brad
  6. XBF Amber M Win User

    Xbox One X - Slow Upload Speeds

    Hi Corey,

    Thanks for reaching out to us in the forums for this issue with your Xbox One X. If you haven't already done so, I'd recommend that you attempt to troubleshoot the issue directly using our support article entitled "I
    am experiencing slow performance when playing Xbox One games on Xbox Live."
    to see if this helps in improving your upload speeds.

    Additionally, you may wish to try a different Ethernet cord to see if this helps improve the speeds while gaming in a multiplayer setting as you've already set up a static IP and port forwarding. It is normal to receive different speed readings between devices
    as well. I'd also recommend trying a direct to modem connection (for troubleshooting purposes only) to help see if its possibly your router causing any delays.

    Give this a try and let us know the results.

    I hope this helps out!
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Xbox One X - Slow Upload Speeds

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