Xbox One X Suddenly Shutting Down with No Error

Discus and support Xbox One X Suddenly Shutting Down with No Error in XboX Insiders to solve the problem; This has been submitted via Report A Problem on my console, I just wanted real feedback here as well for potential solutions. About 2 weeks ago while... Discussion in 'XboX Insiders' started by /u/Co2_Outbr3ak, Aug 27, 2020.

  1. Xbox One X Suddenly Shutting Down with No Error


    This has been submitted via Report A Problem on my console, I just wanted real feedback here as well for potential solutions.

    About 2 weeks ago while playing Destiny 2, my system suddenly shutdown. Not like a power outage, but like the screen quickly faded black and THEN the power went off. Upon turning my console back on, it had an error stating it Overheated. Over the last 2 weeks it's happened 2 more times (first of the two was an hour later from the initial overheat) with no errors and the system only in use for mere minutes, like even the fans haven't kicked on yet and physical temp is nowhere near warm enough outside to think it's a problem with air. The second no-error incident was this morning. Now, my console is taken care of well, and I've taken steps to try and identify a problem but have come up empty:

    Xbox One X (Scorpio):

    -Console is not in a cabinet and has proper ventilation and air flow around it on all sides.

    -Console has been vacuumed/air dusted to clean any dust covering vents (completed after initial overheat)

    -Fans work and turn on as needed when temp actually pics up.

    -Removed unneeded extra stuff plugged into surge protector to ensure its not a power draw issue.

    -When console "shuts down," everything connected to it stays on including controller.

    -Turns back on with no error and functions as normal with fan speed up and temps for hours with no further shutdowns. Can even play for a few days hours a day and never happens again. Then turn it on, play for 5, get this, and run around again.

    Any help is greatly appreciated if anyone has experienced this.

    submitted by /u/Co2_Outbr3ak
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    /u/Co2_Outbr3ak, Aug 27, 2020
    #1
  2. WillrileeBarber Win User

    XBOX ONE X -Turning off

    Im having sort of the smae problem with my Xbox One S. I was playing a game on my xbox and suddenly it shuts down for no reason and lost all my progress. It did a complete shut down. And it has already been to to microsoft for an internet problem and all
    they did was factory reset it like they were talking about the Xbox One X
  3. deadlyouth Win User

    Xbox One X when turning on, it shuts down suddenly!

    Also I disconnected the power supply too but same result.
  4. deadlyouth Win User

    Xbox One X when turning on, it shuts down suddenly!

    Thanks for the reply but I haven't used it for a week and just today I wanted to play but it turns off on the xbox logo green screen, just right after the 4k intro.
  5. xxxTIMBURYxxx Win User

    Xbox One X when turning on, it shuts down suddenly!

  6. Antlover Win User

    Xbox one x keeps shutting down when playing new games

    Xbox one x also shuts down trying to play NBA 2k20
Thema:

Xbox One X Suddenly Shutting Down with No Error

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