Xbox One X - Thumbnails not all showing on dashboard

Hard to explain. I turn on my Xbox without an internet connection. I click the My games and apps thumbnail from the home tab and instead of showing all of my digital games thumbnails it shows an ad for gamepass. If i try to view the contents from the internal
storage it takes me back to the game pass ad. The weird part is when i press the glowing X on my controller and pick My games and apps,it will show all of my pinned games thumbnails and im able to play my games from there.

Go into Customisation and when you're done, save the character as a Thumbnail.



When you select characters first select "Tag" or "Single", then move over the character you want to select and press X.



This will then display all the alternate costumes available, including the ones you've saved to a Thumbnail.



Happy selecting.



Az

Good idea. The thumbnail is showing POCKET EDITION, but the code I brought was for the code I brought was meant to be for the XBOX ONE EDITION so I have emailed the supplier.

That is to be expected, once it saves it takes time to process the video. Give it long enough and it would show a thumbnail. Watching the clip speeds up the thumbnail process.

It's a picture. A thumbnail. Considering how many problems there are affecting the dashboard software (great engineers they have there)...It's not on their priority list.