Xbox One X turns off after 5 seconds.

Discus and support Xbox One X turns off after 5 seconds. in XBoX Accessibility to solve the problem; I have an xbox one x that turns off after 5 seconds. There is no damage to console or HDMI port. I have power cycled the system tried to put it in... Discussion in 'XBoX Accessibility' started by JayColligan, May 3, 2021.

  1. JayColligan
    JayColligan Guest

    Xbox One X turns off after 5 seconds.


    I have an xbox one x that turns off after 5 seconds. There is no damage to console or HDMI port. I have power cycled the system tried to put it in troubleshoot mode (gets no signal on screen) and installed new HDD (Seagate 1tb same as the original). Is there anything I have left out that i could try or any idea how to sort it?

    :)
     
    JayColligan, May 3, 2021
    #1
  2. michaelestes7 Win User

    Xbox one x turns on then after 5 seconds turns off

    What a horrible & inept way to treat paying customers. WOW
  3. XBF Amber M Win User

    Xbox one x turns on then after 5 seconds turns off

    Hi Jordan,

    Thanks for replying to keep us updated. Sorry to hear that you're unable to get the troubleshooting screen to appear. Since this is the case, you may want to contact the place you financed the purchase of the Xbox from first to see if they have any suggestions
    or may offer you an exchange since you haven't had it long (dependent on their policies of course).

    If not, then contacting your Microsoft store over in Manchester prior to going in would be a good idea to see what they can offer you in regard to an exchange. They would also be able to set up a servicing or repair for the console there as well, I believe.
    In regards to warranty, standard warranty for an Xbox console is 1 year. Its recommended that you register your device prior to contacting the Microsoft store and can do so by

    clicking here
    . You can also read up on how to send your device for repair, etc on our support article entitled

    Getting your Xbox console or Kinect sensor serviced
    .

    I hope that this information helps out a bit more. Please let us know the results.
  4. XBF Brad A Win User

    Xbox one x turns on then after 5 seconds turns off

    Hello all,





    As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





    Thanks,

    Brad
  5. Roberto Di Lello Win User

    Xbox one x turns on then after 5 seconds turns off

    I got exactly the same issue with my xbox one S. Noone of XBOXsupport team answered me. what can i do? i have a brick in my home
  6. JORDAN-SIMPSON Win User

    Xbox one x turns on then after 5 seconds turns off

    Hello,

    I can't get to the troubleshooting menu to reset the Xbox it just ignores the command.

    Also I was advised to go to the Microsoft store what can they do ?

    And how do I get this Xbox sent of for repairs ?

    Regards
Thema:

Xbox One X turns off after 5 seconds.

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