Xbox One X warranty

Discus and support Xbox One X warranty in XBoX Sales and Promo to solve the problem; I purchased a new Xbox One X in March and registered it on 16th April. The site said that there was a 2 year warranty but the expiry date came up as... Discussion in 'XBoX Sales and Promo' started by tony bowman w10, Apr 18, 2019.

  1. Xbox One X warranty


    I purchased a new Xbox One X in March and registered it on 16th April. The site said that there was a 2 year warranty but the expiry date came up as 16th November 2020. Surely the expiration date should be March or April 2021. The first time that we used
    it was for setting it up before my sons birthday, approximately 17 or 18th March 2019. The device is linked to our family account and the device serial number is listed there. Why the discrepancy?

    :)
     
    tony bowman w10, Apr 18, 2019
    #1
  2. Scythe NL Win User

    My xbox acting weird, possibly broken

    Your warranty expired? The Xbox One X came out in november 2017. With 2 year warranty, that would mean the very first X will run out of warranty in november 2019.
  3. Njal the Blue Win User

    Brand new xbox one X having issues with wireless controllers - controllers dc when ethernet is removed, randomly, and sometimes dont work at all.

    If it is an issue with the brand new Xbox One X, you have voided your warranty.
  4. HAZMAT RADIO Win User

    xbox one x warranty

    The warranty is tied to the console and it would come with a 1 year warranty.
  5. ArminatorX Win User

    Xbox One X Warranty

    Usually if you have a proof of purchase with the purchase date (e.g. store receipt) the warranty starts from the purchase date.

    However, you need to prove that you purchased the console on that specific date, and contact the official support, so the full warranty can be honored.
  6. XBF Crystal P Win User

    Xbox One X warranty

    Hi there Tony bowman w10,

    Thanks for the update and reply here in Xbox Forums. I understand you have a concern on the Xbox One X warranty time.

    As mentioned by XBF Felixx, we recommend to
    contact Customer Support
    for further assistance with device warranties.

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    Hope this helps.
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Xbox One X warranty

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