Xbox One X was sent in to be repaired under warranty but it is still not working

Discus and support Xbox One X was sent in to be repaired under warranty but it is still not working in XBoX on Consoles to solve the problem; I sent my Xbox one X in for the cd rom to get repaired bc it would no longer eject the disc. I received the Xbox back yesterday and it still will not... Discussion in 'XBoX on Consoles' started by xMoNoZyGoTiCx, Sep 7, 2019.

  1. Xbox One X was sent in to be repaired under warranty but it is still not working


    I sent my Xbox one X in for the cd rom to get repaired bc it would no longer eject the disc. I received the Xbox back yesterday and it still will not take a disc or eject the disc that was in it. Does anyone know what I should do now or who I could talk
    to to get a reason why they did not repair the console.

    :)
     
    xMoNoZyGoTiCx, Sep 7, 2019
    #1
  2. RandyAU93 Win User

    Xbox One X was sent in to be repaired under warranty but it is still not working

    You absolutely should contact
    Xbox Live Support
    and request a callback. Be sure to have your support ticket number handy so they can look up your particular repair and see what happened.
  3. DirtySOB Win User

    Console indicates overheating after 2 min after activation.

    Sounds like your Xbox may need to be sent in for repairs. Is it still under warranty?
  4. Rjcrane Win User

    Xbox one disc drive wont work

    Hi EdGyZzz,

    If you register your Xbox One at
    https://myservice.xbox.com
    , then submit a repair request, Microsoft will arrange to have your Xbox One picked up and sent to the repair center, (most like in Germany) to be repaired at no cost as your Xbox will be still under warranty.
  5. Dadwhite Win User

    Elite Controller

  6. DownTilt Win User

    ERROR 0X80831002

    I have the same issue with my day one xbox scorpio x sent it to get repaired and its still having the same problems and wont even stay on. My advice is use your warranty if you still have one then make sure there are no re-occuring issues before the warranty
    goes away seems like repairs is the only way to get back to gaming
Thema:

Xbox One X was sent in to be repaired under warranty but it is still not working

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