Xbox One your console is locked

Discus and support Xbox One your console is locked in XBoX Accessibility to solve the problem; Hello, I bought the console second-hand, return is not possible, the console writes your console is locked, what do I do and can it be unlock? SN: [Mod... Discussion in 'XBoX Accessibility' started by IvanovJuriy, Feb 12, 2019.

  1. IvanovJuriy
    IvanovJuriy Guest

    Xbox One your console is locked


    Hello, I bought the console second-hand, return is not possible, the console writes your console is locked, what do I do and can it be unlock? SN:
    [Mod Removed - Personal Information]

    :)
     
    IvanovJuriy, Feb 12, 2019
    #1
  2. KindGryphon Win User

    Xbox One your console is locked

    permanent ban...
    If the Xbox has a permanent console ban then its just that permanent and wont be reversed for any reason.

    If the seller didnt disclose to you that the console was banned then thats likely why they sold it in the first place.

    Unfortunately your only recourse is to get a refund from the seller. If they wont give you a refund then there isnt much more you can do unless you bought it with your credit card then you can dispute it with your bank if the seller didnt disclose it was
    banned.

    Can I still be banned if I purchased an Xbox console second-hand?

    Yes. The warranty on a second-hand Xbox console is void, and the purchaser assumes the risk for any previous modifications or unauthorized activity. Even if the console’s ownership has changed, the console
    may still be subject to a ban. If you purchase a console that has been previously banned you will not be able to connect to Xbox Live, and the ban will not be lifted as a result of the change in ownership. We recommend customers who believe they have not committed
    actions on the service to warrant a ban to contact previous owners or users of the console.

    If you have purchased or intend to purchase a second-hand Xbox 360, you can check its current ban status by entering its serial number into the Console
    Check Tool
    . Please note that the current absence of a ban does not preclude the possibility of future enforcement action
  3. Njal the Blue Win User

    Xbox One your console is locked

    If it is a console ban, then there is nothing anybody can do. They will never un ban a console no matter if you purchased it pre owned.
  4. choppyseize Win User

    Xbox One your console is locked

    Are you saying it has a passkey set on it that you don't know? Or that the console has a permanent ban ?
  5. IvanovJuriy Win User

    Xbox One your console is locked

    Can't return.

    No password.
  6. brandiesel1 Win User

    Xbox One your console is locked

    Sounds like you got a possible banned console? You cannot get your money back?

    Was there a password you tried to incorrectly put in multiple times?
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Xbox One your console is locked

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