Xbox OneS will not start games

Discus and support Xbox OneS will not start games in XBoX Games and Apps to solve the problem; I recently bought the game pass and xbox live on Saturday when i got my xbox. today it will not start any games except the one i bought as my own. why?... Discussion in 'XBoX Games and Apps' started by Hailey Hale, Aug 9, 2019.

  1. Hailey Hale
    Hailey Hale Guest

    Xbox OneS will not start games


    I recently bought the game pass and xbox live on Saturday when i got my xbox. today it will not start any games except the one i bought as my own. why? the error code does not help much because it just says error code not found.

    :)
     
    Hailey Hale, Aug 9, 2019
    #1
  2. Fl0ydPinkert0n Win User

    Xbox OneS will not start games

  3. RUBENSJUNIOR21 Win User

    Xbox OneS will not start games

    Xbox Live Status services

    Limited Purchase and use of content

    Limited Purchase and use of content

    Limited TV, music and video

    Normal Xbox Live Core Services

    Normal Social and games Games

    Normal All games are running normally. site

    Normal site Apps

    Limited Xbox One: My games & apps
  4. Mister Mascot Win User

    Xbox one starting games slow

    Hey there T Kimster2724,

    Does this happen with disc games or digitally owned games? Aside from restarting the console have you tried any other troubleshooting steps yet?



    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number
    • NAT Type

    Let's then have you try to do a Network power cycle, to see if it helps.

    • Start by powering off and unplugging your Modem, Router (if applicable) and Xbox One console.
    • After 60 seconds of the devices being powered off, turn on the power to your Modem and then the Router (if applicable).
    • Wait another 60 seconds for the network equipment to turn on and gain the proper signals from your ISP. Then turn on your Xbox One console.

    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  5. Graybl Win User

    XBOX One games hang on start

    Well I did try to clear game profiles, user profiles. Actually I have returned XBOX to factory settings but nothing worked.

    Problem was solved by the guarantee support. I gave my XBOX to the store I bought it form. They have returned a new one. I mean replaced bad XBOX with a whole new with an excuse letter.

    All works fine now.
  6. Graybl Win User

    XBOX One games hang on start

    This doesn't help. Tried twice. XBOX stayed unplugged for 12 hours. Nothing happened.

    What else can I do whith this peace of plastic?
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Xbox OneS will not start games

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