XBOX online gaming issue

Discus and support XBOX online gaming issue in XBoX Games and Apps to solve the problem; I have FIFA 20 and can play without any problem. However, when I play online with friends, all of sudden a black box appears in the upper half of the... Discussion in 'XBoX Games and Apps' started by ArvinFarid, Mar 26, 2020.

  1. ArvinFarid
    ArvinFarid Guest

    XBOX online gaming issue


    I have FIFA 20 and can play without any problem. However, when I play online with friends, all of sudden a black box appears in the upper half of the screen. Sometimes, a keyboard appears and buttons I press type words. It looks like a debugging text box.
    I can press B and get out, but sometimes, I lose control of players. I did everything the support told me and finally reset the Xbox One and reinstalled the game with no resolution.

    :)
     
    ArvinFarid, Mar 26, 2020
    #1
  2. Onyx Is Here Win User

    XBOX online gaming issue

    Sorry to hear it. Please go into the console's Accessibility Settings and uncheck all the boxes. That should fix it for you
  3. ArvinFarid Win User

    XBOX online gaming issue

    Thanks, but there is no "accessibility" in "setting". Do you mean "Ease of Access"?
  4. DominumStige Win User

    Online Gaming Issue

    Hi!

    Try inserting a static IP on your console with WiFi connection (go to: Settings->All Settings->Network Settings->Advanced settings->IP Settings->Manual).

    It may happen that the router has some problem handling dynamic IP addresses.
  5. dloxx Win User

    Online gaming issues

    i tested my connection on my own and with the isp again. everythings seems fine. other services working aswell, ecept onlinegamin on the xboxone

    i checked a few times in a row detailed network statistics.

    once 100/5

    once 75/2

    than 130/30 and so on

    i recognized some paketloss either its from 0% up to 27% or higher a few times.

    latency is pretty stable on 24
  6. Tech117ad Win User

    Online gaming issues

    Good afternoon,

    What region are you in? I am in central america and that is something that I still deal with even with fiber running at 100/100Mbps. The ping I get without a VPN is approximately 125ms and I really don't try to play competitively because I get a lot of
    ghosting. Now I had a Linksys router with "smart" optimization for gaming and that was bottlenecking my connection - I turned that off and it worked better. I also have a Huawei modem/router that was provided by my ISP and told them to turn it into router
    only modem because I get Double NAT issues when connected via wired and I get UPnP issues when connected wirelessly but they still haven't helped.

    This is a very complete explaination of the network requirements:

    https://support.xbox.com/en-US/xbox-one/networking/network-settings

    I just found this article - maybe it is worth a try - I am going to give it a go - I will still have latency though it is unavoidable:

    https://support.xbox.com/en-US/xbox-one/networking/connect-live-using-pc

    Because if you are not having issues via PC you maybe able to pass through for a better connection.

    Have a great day.
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XBOX online gaming issue

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