Xbox past due

Discus and support Xbox past due in XBoX Accessibility to solve the problem; So i redeemed a 25 usd gift card an bought xbox live for 1 month and bought 1 month subscription again when it expired an also some other stuff and i... Discussion in 'XBoX Accessibility' started by ChaosGamerAH, Aug 20, 2019.

  1. ChaosGamerAH
    ChaosGamerAH Guest

    Xbox past due


    So i redeemed a 25 usd gift card an bought xbox live for 1 month and bought 1 month subscription again when it expired an also some other stuff and i have 0.03 usd left and i never used a credit or debit card and after my xbox live had expired they said
    i hav to pay past due when i only had 0.03 usd left and reccuring billing was off. Please help i dont whts happening.

    :)
     
    ChaosGamerAH, Aug 20, 2019
    #1
  2. ChaosGamerAH Win User

    Xbox past due

    You will need to reach out to
    Xbox Support
    for assistance.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
    thnx dude
  3. XBF Leo G Win User

    Xbox past due

    Hello ChaosGamerAH,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning why you were charged for a past due subscription. The best option is to follow the ambassador's advice and contact the
    Xbox Support Team. The support team will be able to review your transaction history and explain any charges. We hope this helps!
  4. ChaosGamerAH Win User

    Xbox past due

    Contact support billing department. they will resolve the issue with you.
    Here


    Select billing and accounts. See other options. Then select Payment & billing.

    Press show contact options and choose a contact.
    i cant find contact options or choose a contact anywhere
  5. GroundOregano94 Win User

    Xbox past due

    When you select Payment and billing new window will open. This is on top:

    Payment & billing
    Payments & purchases
    Find info on how to manage your payments and purchases.

    Under that is show contact options that you can click. A new window will open.

    You have 3 options to choose from.

    1.Post on the Community Support Forums

    2. Chat with Xbox Support

    3. Request a call from support
  6. {Parity} Win User

    Xbox past due

    You will need to reach out to
    Xbox Support
    for assistance.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
Thema:

Xbox past due

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