XBox PC app (beta) resulting in blank screen.

Discus and support XBox PC app (beta) resulting in blank screen. in XBoX on Windows to solve the problem; I have successfully downloaded and launched the Xbox beta app on my Windows 10 PC, and I went to the game catalogue to download Hollow Knights. All... Discussion in 'XBoX on Windows' started by EgregioussCornrow, Jun 12, 2019 at 7:13 PM.

  1. XBox PC app (beta) resulting in blank screen.


    I have successfully downloaded and launched the Xbox beta app on my Windows 10 PC, and I went to the game catalogue to download Hollow Knights. All worked well, until I closed the app. When I went to check on the download, I was presented with the Xbox app
    as a blank, grey screen. It has sat like this for twenty minutes and I'm unsure the cause. Has anyone had a similar problem and found a solution?


    XBox PC app (beta) resulting in blank screen. [​IMG]


    :)
     
    EgregioussCornrow, Jun 12, 2019 at 7:13 PM
    #1
  2. CarterVanDerSteen Win User

    XBox PC app (beta) resulting in blank screen.

    I was having the same problem. I just fixed it by going to the windows start menu and right click the xbox (beta) app. Then I went to app settings. scroll down and press reset app. It will get rid of your sign in preference and any other setting you have
    already set in the app but it makes it work again. hope this helps.
  3. JosePizarro1 Win User

    XBox PC app (beta) resulting in blank screen.

    Still not working after the reset
  4. XBF Amber M Win User

    I cant login in my Xbox Live

    Hi Fabio,

    Thanks for keeping us updated with your replies. When attempting to launch the

    Game Pass for PC (Beta)
    , are you using the Xbox (Beta) app or the older Xbox app (now called Xbox Console Companion)? For best results, you would want to use the Xbox (Beta) app for best results. You'll also want to make sure that your Windows OS
    is updated to version 1903 or higher.

    How do I get the Xbox (Beta) app?

    Our
    Xbox Game Pass for PC (Beta) FAQ
    page will also contain a lot of great information that you may also find helpful for troubleshooting or just information in general.

    I hope that this helps you out!
  5. XBF Amber M Win User

    Can't open the Xbox application for the game pass

    Hi MrSnabe,

    Thanks for reaching out to us in the forums for this issue. When attempting to launch the

    Game Pass for PC (Beta)
    , are you using the Xbox (Beta) app or the older Xbox app (now called Xbox Console Companion)? For best results, you would want to use the Xbox (Beta) app for best results. You'll also want to make sure that your Windows OS
    is updated to version 1903 or higher.

    How do I get the Xbox (Beta) app?

    Our
    Xbox Game Pass for PC (Beta) FAQ
    page will also contain a lot of great information that you may also find helpful for troubleshooting or just information in general.

    I hope that this helps you out!
  6. WPAK Win User

    Xbox powers up but blank screen after

Thema:

XBox PC app (beta) resulting in blank screen.

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