Xbox Principal (Xbox Home)

Discus and support Xbox Principal (Xbox Home) in XBoX Games and Apps to solve the problem; Compartilho meu console com meu filho e cada um possui uma conta, por vezes compartilhei minha conta com amigos para jogarmos os mesmos jogos. Por... Discussion in 'XBoX Games and Apps' started by B.Guimarães, Sep 9, 2019.

  1. B.Guimarães
    B.Guimarães Guest

    Xbox Principal (Xbox Home)


    Compartilho meu console com meu filho e cada um possui uma conta, por vezes compartilhei minha conta com amigos para jogarmos os mesmos jogos. Por falta de conhecimento meu filho utilizou as 2 chances que eu ainda possuía para definir minha conta como Principal
    no console do amigo alguns meses atrás sem o meu consentimento. Hoje que precisava compartilhar a minha conta com um conhecido da família e não consigo.. Gostaria de saber se tem uma chance de ser aberta uma exceção, e ser concedido mais uma oportunidade
    de troca.

    Sei que são renovados a cada ano, por isso podem descontar a quantidade do próximo ano se for o caso.

    Agradeço de qualquer maneira.

    Boa noite.

    [Translation]

    I share my console with my child and each one has an account, sometimes I share my account with friends to play the same games. For lack of knowledge my son used the 2 chances I still possessed to set my account as main on the friend's console a few months
    ago without my consent. Today I needed to share my account with an acquaintance of the family and I can not.. I wonder if there is a chance to be opened an exception, and be granted another opportunity to exchange.

    I know they're renewed every year, so they can cash out the next year's amount if that's the case.

    I appreciate it anyway.

    Good night.

    :)
     
    B.Guimarães, Sep 9, 2019
    #1
  2. schnurren Win User

    Xbox principal

    Olá N3WSUNSH1N3,

    Você pode ter apenas um Xbox One principal ao mesmo tempo.

    Se você atingiu o valor máximo do Xbox One Principal / Principal (esse limite é 5 em um ano), será necessário aguardar até o próximo ano para definir outro Xbox como Principal / Principal.

    [Original text]

    Hello N3WSUNSH1N3,

    You can only have one Main Xbox One at the same time.

    If you have reached the max amount of Home/Main Xbox One (that limit is 5 in a year) you will need to wait until the next year to set another Xbox as Home/Main.
  3. XBF Erick C Win User

    Xbox Principal (Xbox Home)

    Hey there B.Guimarães,

    If you have already used up the 5 switches you might still be eligible for an extra switch. Go ahead and follow the steps below to see if you are able to switch a final time.

    Note Customer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
    Help when you see the message, Can’t make this your home Xbox
    . You may be eligible to receive an exception.

    If you are unable to get this last switch then you will have to wait until the switches have reset.

    I hope this helps.
  4. X Saber Phoenix Win User

    Xbox Game Pass Ultimate Promotion

    1) Oh, maybe that's the problem.

    2) It's the same Xbox and I checked the two accounts and both says Xbox Home (Xbox Principal).

    Thanks for answer my questions.
  5. luissolid Win User

    Problemas aplicacion xbox celular

    Hola bienvenido a los flros dd Xbox! Una duda tienes tu consola como consola "principal" (Home Xbox) ?

    Has usado tu cuenta en otra consola?

    Saludos!
  6. David_428 Win User

    Raquel Perea

    Hi,

    For more info about Xbox One Home Console go to;
    support.xbox.com/.../my-home-xbox
    You just can change/use Home Console 3 times per year, if you already use the 3 times allowed, you will ned to wait a year to set your console as principal.
Thema:

Xbox Principal (Xbox Home)

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