Xbox Privacy Settings not Accessible

Hello, snowvc. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Unfortunately, child accounts cannot change their Xbox profile privacy settings. Doesn't matter if they are on a family group or not.

Also, changing your Microsoft account birthdate does not change your Xbox profile birthdate. So if you try to change it to make yourself an adult, it will not work. The Xbox profile birthdate is set when you create your Xbox profile and cannot be changed.

Your only option here if you need to change your privacy settings is to ask a parent to create a family group (if there isn't one already), invite you to the group as a member and change your privacy settings for you.

For a detailed tutorial on how to do it, please refer to:

https://support.microsoft.com/en-us/account-bil...

https://support.microsoft.com/en-us/account-bil...

https://support.xbox.com/en-US/help/family-onli...

Feel free to ask back any questions.

Open the Xbox menu, go to the sign in section (Profile & System), access settings from this tab, from settings you then access the account tab (Second from the top) and finally access Privacy & Online Safety. Note that if your account is a child account
you will need the password set by the parent account to access your privacy settings.

Under the “privacy and security” settings in your Xbox account there are settings you can adjust to increase your privacy and block access to your information and activities.

It appears this issue is coming from your Privacy Settings, now do note that if you are on a child account your access to things will be limited. To access the Privacy Settings you will need to scroll to the right to the "SETTINGS" tab on the dashboard and
select "PRIVACY" and check to see what your privacy settings are.

Hi SuperKnight14,

you can access your privacy settings by first going into:

1. settings
2. Account
3. Privacy and online safety
4. Xbox Live Privacy
5. view details and customise
6. friends and clubs
7. set to allow for friends