Xbox repair problems

Discus and support Xbox repair problems in XBoX on Consoles to solve the problem; I sent my xbox one "day one" controller for repairs 2 months ago. Xbox claimed originally that they never received it. I have proof that they did. I... Discussion in 'XBoX on Consoles' started by MechTech-55BE7DB9-3ACB-4ADA-B961-F3FECCDB3427, Mar 16, 2014.

  1. Xbox repair problems


    I sent my xbox one "day one" controller for repairs 2 months ago. Xbox claimed originally that they never received it. I have proof that they did. I also had to pay to send it, and wasn't told about the free way I can send it. So I've contacted support and
    they can't do anything for this particular problem (out of their ability to fix), so they push my concern up to the advocacy team (I believe it's called), but they NEVER contact me. Three times I've had a xbox support rep send my problem to the advocacy team
    and I haven't been contacted. I've combed through my inbox and junk and spam and they haven't contacted me. How do I get either my controller back of the $60 it's worth (since I had to buy a new controller that I don't want.

    :)
     
    MechTech-55BE7DB9-3ACB-4ADA-B961-F3FECCDB3427, Mar 16, 2014
    #1
  2. KYBreezy
    KYBreezy Guest
    Sorry, we are unable to play this disc.

    My roommate had this same problem. Just return it or send it to xbox for repair.
     
    KYBreezy, Mar 16, 2014
    #2
  3. colllecionador, Mar 16, 2014
    #3
  4. HassanB Win User

    Xbox repair problem

    Hi,

    If you're still experiencing a problem with the console you received back please
    reach out to phone support
    with the service request number you received when you first made the repair order. Let them know that the exact issue you're facing
    and perhaps they can update you on why the console wasn't repaired and where to go from there.

    More than likely, if the problem was fixed to your satisfaction you'll need to send it back in to the service center for further inspection.
  5. DEDSEC01 Win User

    Xbox repair problem

    Hello

    Does your console have the warranty sticker in-tact? If not, that is why they sent it back to you without repairing it.
  6. Habenero Win User

    this did not work for me

  7. Im wait for it Win User

    error E74

  8. colllecionador Win User

    Installed Games

Thema:

Xbox repair problems

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