Xbox reward not being delivered

Discus and support Xbox reward not being delivered in XBoX Sales and Promo to solve the problem; I claimed an xbox gift card through rewards, waited 24 hours and didn’t recieve it. Re-sent the reward and still haven’t recieved it. I’m unable to... Discussion in 'XBoX Sales and Promo' started by BenGroom1, Jan 9, 2021.

  1. BenGroom1
    BenGroom1 Guest

    Xbox reward not being delivered


    I claimed an xbox gift card through rewards, waited 24 hours and didn’t recieve it. Re-sent the reward and still haven’t recieved it. I’m unable to contact rewards as it keeps saying there is a problem on their end. Not sure how else I can contact them?

    Any help would be greatly appreciated.

    :)
     
    BenGroom1, Jan 9, 2021
    #1
  2. XBLRewards8 Win User

    No quest rewards are being delivered.

    Hello,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
  3. Smwutches Win User

    No quest rewards are being delivered.

    For help with quests, you'll need to post in the sales and promotions forum.
  4. berserkle420 Win User

    October Game Pass Goals Mystery Gift not received

    Thank you, Mister Beep!

    Do you have any information regarding why some participants are not being delivered the rewards?
  5. Mister Taurus Win User

    Game Pass Quest Results

    Im 100% sure i completed the quest without fail
    Hey there,

    We understand, be sure to let us know if you're still missing your reward by the start of April as rewards are still being delivered through the month. Thank you.
  6. Smwutches Win User

    Xbox Rewards Program - Not Delivering Rewards?

    For assistance with the rewards program, it's best to post in the rewards forum.

    Since that offer is a punchcard offer, you don't receive credits for each purchase. You only receive the credits if you complete the entire offer. In order to qualify, the games have to be purchased during the promotional period, which began on January 15,
    and purchased within the first 30 days of being available for purchase. So none of those games are eligible.
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Xbox reward not being delivered

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