Xbox Rewards Credits Haven't Deposited

Discus and support Xbox Rewards Credits Haven't Deposited in XBoX Rewards to solve the problem; On 5/4/18 I earned 10,000 Xbox Rewards Credits, and it did show up in the MyCredits section. According to your description it should have deposited... Discussion in 'XBoX Rewards' started by Home Rowed, May 20, 2018.

  1. Home Rowed
    Home Rowed Guest

    Xbox Rewards Credits Haven't Deposited


    On 5/4/18 I earned 10,000 Xbox Rewards Credits, and it did show up in the MyCredits section. According to your description it should have deposited into my Microsoft account as funds on the 15th. It is now the 20th and it has still
    not deposited my total balance of 10,250, which is equivalent to $10.25 USD. Please, could someone from Xbox Rewards support help me, before the program is completely transfered? Thank you.

    :)
     
    Home Rowed, May 20, 2018
    #1
  2. xLostThunder
    xLostThunder Guest
    Xbox live rewards

    I deposited my xbox reward credits and I haven't received anything
     
    xLostThunder, May 20, 2018
    #2
  3. xbox rewards credits haven't deposited

    ah alright that's probably why, should be around the 30th then. thanks!
     
    dafunq-[xboxvenue], May 20, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Rewards Credits Haven't Deposited

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. So since you earned them on the 4th, they are scheduled to be deposited at the end of the month.
     
    Smwutches, May 20, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Points pending

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that credits are automatically deposited after you have at least 5,000 credits pending. Since you haven't gotten to 5,000 yet, they haven't automatically
    been scheduled for deposit. Since you have over 1,000 pending, you can request a deposit and they will be deposited on the date listed on the site at the time that you make the request.
  7. Smwutches Win User

    xbox rewards credits haven't deposited

    Credits are scheduled for deposit based on when you get to 5,000 pending credits. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the
    next month.
  8. dafunq-[xboxvenue] Win User

    xbox rewards credits haven't deposited

    Credits are scheduled for deposit based on when you get to 5,000 pending credits. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the
    next month.
    ah alright that's probably why, should be around the 30th then. thanks!
  9. XBLRewards8 Win User

    Xbox Rewards Credits Haven't Deposited

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  10. Smwutches Win User

    Xbox Rewards Credits Haven't Deposited

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. So since you earned them on the 4th, they are scheduled to be deposited at the end of the month.
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Xbox Rewards Credits Haven't Deposited

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