XBOX rewards not transferred across to Microsoft rewards?

Discus and support XBOX rewards not transferred across to Microsoft rewards? in XBoX Rewards to solve the problem; On Xbox rewards I had enough points to be able to purchase just over £40 for an item (they were all out of stock of anything decent so with being told... Discussion in 'XBoX Rewards' started by Roguey 117, Jul 19, 2018.

  1. Roguey 117
    Roguey 117 Guest

    XBOX rewards not transferred across to Microsoft rewards?


    On Xbox rewards I had enough points to be able to purchase just over £40 for an item (they were all out of stock of anything decent so with being told these points would transfer to Microsoft rewards I left them on there.)

    Unless the conversion rate is so terrible that it amounted to only 80 Microsoft rewards points or £8 on my Microsoft account I have still not received either a conversion of points from Xbox rewards to Microsoft rewards or a credit on my account anywhere
    near equal to what would have been on my Xbox rewards account.

    Emailed Microsoft and got a generic answer which didn't explain anything correctly then referred here.

    :)
     
    Roguey 117, Jul 19, 2018
    #1
  2. PAWxx1963
    PAWxx1963 Guest
    Xbox Rewards "Deposited"

    So what are the gems? As in the email it states that they will be transferred across to microsoft reward credits. I thought it had some affect on the rewards I recieve?
     
    PAWxx1963, Jul 19, 2018
    #2
  3. Xbox rewards to Microsoft rewards

    I had some Xbox reward points in my rewards account (not loads admittedly) and signed up for Microsoft rewards prior to the switch over I read on the rewards website all points will be transferred from Xbox to microsoft rewards by the end of June but I
    still don't have them in my account, any ideas as to why not?
     
    TheWifesGoneOut, Jul 19, 2018
    #3
  4. XBOX rewards not transferred across to Microsoft rewards?

    StuartATrueRed, Jul 19, 2018
    #4
  5. Smwutches
    Smwutches Guest
    If you mean the gems, they would have been transferred at a rate of 1:1. So 1 gem would be equal to 1 Microsoft point.

    Rewards credits should have been deposited into your Microsoft account balance as currency. 1,000 credits was equal to £0.80

    If your credits and gems were supposed to transfer at the end of June, there was an issue and that transfer will happen by the end of July.
     
    Smwutches, Nov 3, 2018
    #5
  6. StuartATrueRed Win User

    XBOX rewards not transferred across to Microsoft rewards?

  7. Smwutches Win User

    XBOX rewards not transferred across to Microsoft rewards?

    If you mean the gems, they would have been transferred at a rate of 1:1. So 1 gem would be equal to 1 Microsoft point.

    Rewards credits should have been deposited into your Microsoft account balance as currency. 1,000 credits was equal to £0.80

    If your credits and gems were supposed to transfer at the end of June, there was an issue and that transfer will happen by the end of July.
  8. PAWxx1963 Win User

    Xbox Rewards "Deposited"

    Those are for gems which are not the same as rewards credits.
    So what are the gems? As in the email it states that they will be transferred across to microsoft reward credits. I thought it had some affect on the rewards I recieve?
  9. Hedgehog1039 Win User

    Transfer of Gamertags Across Microsoft Accounts

    Neither do I.

    Which is a real shame because it has totally screwed up my ability to make use of the systems properly including not being able to just purchase one Xbox game pass that spans the two platforms which I was intending to do and many other frustrating issues.
  10. Hedgehog1039 Win User

    Transfer of Gamertags Across Microsoft Accounts

    If you read the first link, you will see my post and understand the situation.

    In terms of security, I have access to everything associated with both accounts, emails, phones numbers etc.

    It would be easy to prove it is all mine. If Microsoft could do it on their end, even better.

    The issue is causing me a bunch of problems that cant be fixed. Both accounts run a microsoft email address (which means I cant change them).

    the gamertag I want has lots of histort and content on it but it is tied to an unused email address.

    The other account is important and is used for everything else I do in life.

    This issue has causEd me to lose the ability to have my PC and xbox linked meaning I will have to deal with a bunch of problems including buying games twice if I want to play them on each platform or having to constantly juggle accounts.

    Thanks for the reply though.
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XBOX rewards not transferred across to Microsoft rewards?

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