Xbox Rewards to Microsoft Rewards conversion, big problem for some users

Discus and support Xbox Rewards to Microsoft Rewards conversion, big problem for some users in XBoX Rewards to solve the problem; I'm currently living in Puerto Rico (US Territory), when there was a Xbox Rewards it worked fine, but when the conversion started to move everyone to... Discussion in 'XBoX Rewards' started by OutcastSpy76, Jul 24, 2018.

  1. OutcastSpy76
    OutcastSpy76 Guest

    Xbox Rewards to Microsoft Rewards conversion, big problem for some users


    I'm currently living in Puerto Rico (US Territory), when there was a Xbox Rewards it worked fine, but when the conversion started to move everyone to microsoft rewards the problems started appearing, I'm in a US Territory but it
    say that my area is not supported. I been a microsoft customer for years and I been a Xbox Live member for the past 6 years, and for a technicality I can't get all the my benefits? Fix this please

    :)
     
    OutcastSpy76, Jul 24, 2018
    #1
  2. Sal Eedy
    Sal Eedy Guest
    Not appropriate value

    In the Terms and Conditions for Xbox Live Rewards, it gives the value of points as:

    "The Rewards Credits conversion is as follows: one thousand (1,000) Rewards Credits = $1 USD."

    And, since you can trade gems in the vault for XBL Rewards Points, 250 gems for 5,000 points, or 500 gems for 10,000 points, we can arrive at the value of the MyVIP gems 1 Gem = 20 points, or 50 gems = $1 USD.

    Microsoft Rewards Points, on the other hand, are only worth a little over 2/3 the value of XBL Rewards Points.

    Also in the Terms and Conditions, it says:

    "Any changes in Rewards Credit values will be promptly announced and
    will not impact any Rewards Credit values already earned.
    "


    So, this 1:1 conversion of Gems and XBL Points to Microsoft points when the changeover happens will violate Microsoft's own Terms and Conditions.

    So, I think someone needs to rethink the 1:1 conversion, and maybe also stop limiting the digital items in the Vault, so that users can get the full value guaranteed by Microsoft's own Terms and Conditions.
     
    Sal Eedy, Jul 24, 2018
    #2
  3. How do we get the rewards?

    I was wondering if we have to manually ask for a conversion for the rewards to microsoft points, or do they do the conversion?
     
    BlazingIceberg, Jul 24, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Rewards to Microsoft Rewards conversion, big problem for some users

    To give feedback about the Microsoft Rewards program, you'll want to email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
     
    Smwutches, Jul 24, 2018
    #4
  5. OutcastSpy76
    OutcastSpy76 Guest
    What email?

    Thanks
     
    OutcastSpy76, Jul 24, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Weird. It shows up on my end.

    Rewards_Feedback(a)microsoft.com Just change the (a) to @
     
    Smwutches, Jul 24, 2018
    #6
  7. OutcastSpy76
    OutcastSpy76 Guest
    Thank You jaja
     
    OutcastSpy76, Nov 3, 2018
    #7
  8. Smwutches Win User

    Xbox Rewards to Microsoft Rewards conversion, big problem for some users

    To give feedback about the Microsoft Rewards program, you'll want to email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
  9. OutcastSpy76 Win User

    Xbox Rewards to Microsoft Rewards conversion, big problem for some users

    Weird. It shows up on my end.

    Rewards_Feedback(a)microsoft.com Just change the (a) to @
    Thank You jaja
  10. OutcastSpy76 Win User

    Xbox Rewards to Microsoft Rewards conversion, big problem for some users

    To give feedback about the Microsoft Rewards program, you'll want to email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
    What email?

    Thanks
  11. Smwutches Win User

    Xbox Rewards to Microsoft Rewards conversion, big problem for some users

    Weird. It shows up on my end.

    Rewards_Feedback(a)microsoft.com Just change the (a) to @
  12. XBLRewards8 Win User

    Rewards deposit

    Hello Unidentified User,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
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Xbox Rewards to Microsoft Rewards conversion, big problem for some users

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