xbox rewards unable to deposit credits in my acc

Discus and support xbox rewards unable to deposit credits in my acc in XBoX Games and Apps to solve the problem; yeah just recently got a new 360 dloaded profile to it ...also a member of xbox rewards n requested an early deposit anyway got a email saying rewards... Discussion in 'XBoX Games and Apps' started by ericwrightXO, Mar 18, 2014.

  1. ericwrightXO
    ericwrightXO Guest

    xbox rewards unable to deposit credits in my acc


    yeah just recently got a new 360 dloaded profile to it ...also a member of xbox rewards n requested an early deposit anyway got a email saying rewards team had an error when tryin t deposit in my acc and i should check my region is correct in my billing
    info...well ive checked n its correct

    :)
     
    ericwrightXO, Mar 18, 2014
    #1
  2. OMGiiTzBeBe
    OMGiiTzBeBe Guest
    Wheres my rewards credits

    I have 20,079 rewards credit but I am unable to ask for a deposit and it says on rewards site that u get your credit on the 15th and 30th of every month... Today is the 15th so wheres my credit?
     
    OMGiiTzBeBe, Mar 18, 2014
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Rewards points not depositing, can't migrate account, stuck forever?

    Hello VHS DEATH FORCE,

    If you have changed your Czech Microsoft Account region to match your Rewards Account region, you will be a part of the upcoming end of month deposit. Recent data policy changes have resulted in us being unable to currently see your Microsoft Account region.
    Furthermore, as stated in the FAQ for Vault Credits, we recommend not selecting Vault Credits as an option if you are currently experiencing a deposit issue. However, also as stated in the FAQ, your Credits will be converted to Microsoft Rewards Points if
    we are unable to deposit at the time of the final transition:

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.

    Since this issue only affects your Xbox Live Rewards account, and Microsoft Rewards does not do deposits in the same way, it will not affect your Microsoft Rewards account.
     
    XBLRewards8, Mar 18, 2014
    #3
  4. onyxishere
    onyxishere Guest

    xbox rewards unable to deposit credits in my acc

    onyxishere, Mar 18, 2014
    #4
  5. onyxishere Win User

    xbox rewards unable to deposit credits in my acc

  6. Smwutches Win User

    Xbox Rewards

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. There was no deposit scheduled for the 30th. The last deposit for October took place around the 26th I believe. Keep in mind that credits are scheduled for
    deposit based on when you get to 5,000 pending credits. If you get to 5,000 credits between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

    The rewards program is not run by Microsoft which is why regular Xbox support is unable to assist.
  7. XBLRewards8 Win User

    Rewards points not depositing, can't migrate account, stuck forever?

    Hello VHS DEATH FORCE,

    If you have changed your Czech Microsoft Account region to match your Rewards Account region, you will be a part of the upcoming end of month deposit. Recent data policy changes have resulted in us being unable to currently see your Microsoft Account region.
    Furthermore, as stated in the FAQ for Vault Credits, we recommend not selecting Vault Credits as an option if you are currently experiencing a deposit issue. However, also as stated in the FAQ, your Credits will be converted to Microsoft Rewards Points if
    we are unable to deposit at the time of the final transition:

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.

    Since this issue only affects your Xbox Live Rewards account, and Microsoft Rewards does not do deposits in the same way, it will not affect your Microsoft Rewards account.
  8. yanjian Win User

    Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

    For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

    Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
    Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)
  9. XBLRewards8 Win User

    There seems to be an issue with your account: please reach out to our support forum team

    Hello robinwilson16,

    We see that due to an issue with your Microsoft Account having multiple payment accounts, our deposit process could not determine a proper Microsoft Payment Account, and was unable to complete a deposit. The Xbox Live Rewards program is only allowed to
    attempt transactions with Microsoft Payment Accounts, which means it cannot interact with other types of payment accounts like a PayPal or Credit Card. If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted
    out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose
    from the Microsoft Rewards catalog.
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xbox rewards unable to deposit credits in my acc

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