Xbox Series X AppleTV white line on letter box

Discus and support Xbox Series X AppleTV white line on letter box in XboX Insiders to solve the problem; I am out of ideas and seeing if anyone else has this issue. When watching movies in AppleTV that are 4K, HDR and letter box, there is a white line... Discussion in 'XboX Insiders' started by /u/rupertthecactus, Oct 17, 2021.

  1. Xbox Series X AppleTV white line on letter box


    I am out of ideas and seeing if anyone else has this issue.

    When watching movies in AppleTV that are 4K, HDR and letter box, there is a white line that appears after skipping ahead or rewinding. It almost looks like it has lost tracking or like it's an old VHS white line on a tape. It's a horizontal white line going across the top of the letter box. It is very noticeable in dark scenes in movies.

    • I acquired new HDMI cables and the issue is still there.
    • It's not on any other streaming services, just AppleTV.
    • I use AppleTV on a Chromecast and the issue isn't there.
    • I have uninstalled and reinstalled the app. I have also reset the Xbox.
    • Any HDMI cable I use creates the same error. Trying different HDMI ports also creates the same error.
    • I have switched on and off every setting in Xbox and for my TV and the error is still there after skipping ahead or rewinding.
    • Sometimes there is a green line running across the bottom of the image as well.
    • If I plug in my Xbox Series X with the same TV, same updates and same HDMI wires the white lines disappear.
    • If I turn off HDR or 4k, the white line disappears. If I select 1080P in the Xbox settings, but leave 4K and HDR on, I am able to get AppleTV to play the movie and not create the white artifact. This leads me to believe it is a glitch when selecting 4K UHD as an option. Not sure how it is all connected though.

    If anyone has any ideas or advice I would appreciate it. I am hoping a future update will resolve the issue, as this didn't occur before.

    submitted by /u/rupertthecactus
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    /u/rupertthecactus, Oct 17, 2021
    #1
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    New CQC map video.

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    Xbox Elite series 2 - White edition

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Xbox Series X AppleTV white line on letter box

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