Xbox Series X Auto Low Latency not working with insignia 4k tv

The Xbox is able to recognise the Dolby Atmos capability on the soundbar if connected directly .

However FreeSync (variable refresh rate ) is not selectable on the display and sound settings page of the Xbox X.

Free Sync is available on my Samsung Q9 and is an option in the game mode menu of the TV.

Game mode is a TV mode that allows low latency on Samsung (and other manufacturers) TV's.

My TV allows Auto Low Latency and this doesn't work when plugged directly into the soundbar (Samsung HW-N950) despite Auto Low -Latency being recognised on the Display & Sound settings page on the Xbox X. The TV will not allow this when the Xbox is plugged
into the soundbar via HDMI then into the TV by HDMI ARC.

Auto Game mode or Auto Low Latency turns on game mode while playing games but turns game mode off automatically should i use a blu ray disc for example.

So two modes made available to me by Xbox and Samsung currently don't work in tandem in the correct manner.

I have a insignia 4k TV and it automatically recognized that it was 4k and set the TV to 4k when I turn the console on.

Hello,

VRR is supported via HDMI 2.1. The Xbox One X is the only console that has HDMI 2.1. Xbox One S has HDMI 2.0. This Fall 2020 the new Xbox Series X will also support HDMI 2.1 features like VRR, Auto Low Latency Mode (ALLM) and up to 120fps support.

Yes ive tried resetting to factory with no avail. When i start netflix a message comes up saying game mode off then immediately following that a message says game mode on. Essentially the game mode toggles no matter what kind of content i put on but
it always reverts to game mode on. It only does this with the xbox one x. I even disabled the auto low latency setting in the xbox and nothing changes. When i use other game consoles the auto low latency feature works as designed. My tv is a 55” q80r samsung.
The only reason i got this tv is because of the game mode and freesync features on the samsung so its disappointing that it doesnt work correctly.

Hi!

Of course, the pad will be compatible with Series X, as specified in the
glossary.

One of the first points to reduce latency is within the communication between your controller and your console. By bringing our existing high-bandwidth, low-latency wireless protocol on the Xbox One family of devices to Xbox Series X, we’re able to not
only reduce latency in your gaming experience but also ensure all of your existing Xbox One gaming accessories will be compatible with Xbox Series X.