Xbox series x disconnects when the Internet is fine and other devices still stay connected

Discus and support Xbox series x disconnects when the Internet is fine and other devices still stay connected in XboX Insiders to solve the problem; Can someone help me out please.. I bought an xbox series x a couple of weeks ago and ever since I've been having an issue of constantly disconnecting... Discussion in 'XboX Insiders' started by /u/Benjc98, Jan 24, 2021.

  1. /u/Benjc98
    /u/Benjc98 Guest

    Xbox series x disconnects when the Internet is fine and other devices still stay connected


    Can someone help me out please.. I bought an xbox series x a couple of weeks ago and ever since I've been having an issue of constantly disconnecting but other devices stay connected. Ever since I got the xbox I've been trying to sort it, tried different ethernet ports, cables, tried different plugs, tried clearing the mac address. Even tried factory reseting the xbox which was a pain in the ass but the problem still persists.

    I'm honestly tempted to sell it proper pissing me off at this point. I've tried applying for a return but can't because there's no current stock.. Any other suggestions?

    submitted by /u/Benjc98
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    /u/Benjc98, Jan 24, 2021
    #1
  2. Blackhawks1009 Win User

    Xbox Series X Unstable Wired Network Connection, Ethernet.

    Im having the exact same issue with my Series X as DMcC1 though im using the modem/router provided by Spectrum Cable in western NY. Ethernet cable works fine on xbox one and any other device I connect it to, but when I connect it to the series X it will
    connect for about 2 seconds and then disconnect and tell me i dont have an ethernet cable plugged in. It then alternates between connecting for about 2 seconds and then disconnecting for a while and then repeats the process. Wireless connection seems fine.
    I guess im glad to know im not the only one.
  3. MikeLaci7781 Win User

    connection to xbox live

    Ours has the same problem with Netflix and will disconnect from Live during a movie. I've tried all the trouble shooting suggestions and it still disconnects. Netflix works fine on all my other devices. No other devices drop the internet connect, only the
    Xbox 360. I'm paying for this service, why doesn't it work???
  4. Trey❄���� Win User

    SERVICE INFO UNAVAILABLE

    This is happening to me aswell, there is another xbox in my house and it works perfectly fine and it doesnt happen on that xbox or any other devices, but on my xbox it will disconnect from the interent and when it does that it causes an issue with the interent
    in the whole house which leads to every device connected to my internet to disconnect for about a minute
  5. JRoss21 Win User

    Xbox Series X Unstable Wired Network Connection, Ethernet.

    I’m having the exact same problem with using my mobile hotspot on my series X, any other device works perfectly fine (ps4, xbox one X etc). It will connect perfectly fine, then all of a sudden disconnects for a matter of about 5-10 seconds then reconnects.
    Have spoke to microsoft support as of last night and they told me to change DNS settings and it hasn’t helped at all :(
  6. JamesLuxon Win User

    Cannot connect to wireless network

    I have various other devices connected to my internet fine. on my hub 6 manager it says connection is disconnected for this device and

    This device either does not support or is not configured for IPv4 addressing.
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Xbox series x disconnects when the Internet is fine and other devices still stay connected

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