XBOX Series X freezing while playing COD: Black Ops Cold War

Discus and support XBOX Series X freezing while playing COD: Black Ops Cold War in XBoX Games and Apps to solve the problem; I see a lot of people having the same issues as I am, but what I do not see is any fixes or solutions. I too cannot play Cold War for any longer than a... Discussion in 'XBoX Games and Apps' started by AUF3R0, Jan 12, 2021.

  1. AUF3R0
    AUF3R0 Guest

    XBOX Series X freezing while playing COD: Black Ops Cold War


    I see a lot of people having the same issues as I am, but what I do not see is any fixes or solutions. I too cannot play Cold War for any longer than a match or two and then it freezes, and kicks me back to home screen. When it first began, it was completely
    turning my XBOX off. Now it stays on but I have to relaunch the game, only to have it freeze again shortly after. It's literally the only game I play so I now have a $500 brick on my desk.

    Has anyone heard from or been contacted by Microsoft about a possible fix/solution? I've heard about people returning their XBOX for a replacement. Anyone gone through this process? It's brand new, can't fathom having to return it. Ridiculous.

    :)
     
    AUF3R0, Jan 12, 2021
    #1
  2. Pasquale C. Win User

    COD Modern Warfare series x

    Hi!

    Maybe you have the Xbox One version of COD Cold War and you see that message because the Xbox One version cannot be upgraded to Xbox Series X. You can find more informations about COD Cold War editions here:

    Call of Duty: Black Ops Cold War Editions FAQ

    Regards
  3. JosephG7 Win User

    Cold war freezing

    Anyone's xbox series x freeze up playing cold war zombies? Mine only freezes us playing zombies campaign fine, MP fine but zombies up in the later rounds my xbox shuts off and I have to turn it back on. I have 120fps/hz on no ray tracing on. So
    is this an xbox problem or a Activision problem cause I'm very disappointed and getting ready to send my series x back.
    Hi

    There are problems with this game, it is better to avoid playing it until its developer removes a park, be careful!

    Treyarch Investigating Call of Duty: Black
    Ops Cold War Bricking Xbox Series X Consoles (gamerant.com)


    Regards
  4. AllAlexi Win User

    Call of Duty Black Ops Cross Gen Upgrade

  5. Boombaa Win User

    Crashing

    Hi,

    This could be due to the Cold War version you are using on your Series X, did you take a look at
    here?
  6. XBF Zineb F Win User

    XBOX Series X freezing while playing COD: Black Ops Cold War

    Hello there @AUF3R0, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort
    this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your
    console.

    In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

    The link: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

    In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash,
    and game freeze related issues:

    The link: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by voting below if the reply was helpful!
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XBOX Series X freezing while playing COD: Black Ops Cold War

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