Xbox Series X - I can no longer turn off hdmi audio since installing the september update

Discus and support Xbox Series X - I can no longer turn off hdmi audio since installing the september update in XBoX on Consoles to solve the problem; Hello, first it's a pleasure to be able to help you today. My name is Georges C. welcome to the community. Hello , you get some error code (numbers)... Discussion in 'XBoX on Consoles' started by DeadJerichoUK, Nov 8, 2021.

  1. Xbox Series X - I can no longer turn off hdmi audio since installing the september update


    yes, the error code displayed is '0x80bd0009'

    :)
     
    DeadJerichoUK, Nov 8, 2021
    #1
  2. 夏虫怎可语冰 Win User

    Xbox Series X - I can no longer turn off hdmi audio since installing the september update

    Even though i use the dolby atmos app with my steelseries arctis 9x headset i can no longer turn off hdmi audio to my tv speakers

    all i get is an error message to check my audio receiver. irrespective of the headphones being powered on or not.

    its been working fine since launch, this started happening immediately after installing the september update on my series x

    windows sonic gives the same message if selected, as does dts:x for headphones

    nothing at all allows me to turn off hdmi audio to the tv speakers.
    An Xbox Series S user from China, this "HDMI audio > off" works fine since I brought the console.

    But I experience the same problems in my console after install the latest system update on Sept. 2021.

    Now at night I could only mute my monitor to make it quiet and only sound through the headphone which is connected with the gamepad. My monitor does not have an remoter and its progress to mute the speakers makes me annoyed...

    Fix the problem as soon as possible plz.
  3. AnthonyYeap Win User

    Xbox Series X - I can no longer turn off hdmi audio since installing the september update

    Finally got a permanent fix. Called my supplier, they're sending out a bag to return said console. They will replicate the issue. And bammo, refund or replacement under warranty. So will keep updated if they keep their word. In the meantime, no issues with the one X, sweet sweet directional audio. Ahhhhhh
  4. gregkeppeler Win User

    Xbox Series X - I can no longer turn off hdmi audio since installing the september update

    I have almost the same problem except the error message says

    “if you’re using Xbox series X/S, note that HDMI audio can’t be turned off. In other consoles, either optical or HDMI audio must be on. (0x80bd0009)

    Why can’t I turn off hdmi audio on Xbox series x it makes no sense?
  5. ChahreddineJbali Win User

    Xbox Series X - I can no longer turn off hdmi audio since installing the september update

    Same problem to me on my xbox series x.

    I hope microsoft resolve the problem soon and make the system more easy.
  6. justinjohnsonOne_Net Win User

    Xbox Series X - I can no longer turn off hdmi audio since installing the september update

    I have the same problem. Microsoft fix this quick. I didn’t pay $500 for your brand new system to have issues like this. This is unacceptable and will be reported the BBB.
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Xbox Series X - I can no longer turn off hdmi audio since installing the september update

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