Xbox series x keeps cutting out, tried contacting Microsoft support but can’t get through

Im now having the same issue,xbox series x gone faulty, was delivered to microsoft centre near london was replaced and was picked up by ups, 10 days and im still waiting for console.

Ups telling me to keep tracking it and i cant get through to xbox support.

I have the same problem. I cannot find where I can buy this little piece anywhere. I tried contact xbox support but the system just tell me to go online to get help with a virtual assistant. I tried to contact xbox support on twitter but they never responded.
This is a major design flaw on the controller and despite spending 200$ on this product they do not provide any customer service whatsoever. I am extremely frustrated with this situation and now that I know how much xbox customer support sucks I will probably
never buy a Xbox product again. Not going to buy Xbox Series X or any controller that comes out in the future. They just keep digging themselves into the hole with the **** customer support. If anyone is reading this, make yourself a favor and buy Sony's and
Nintendo products, their customer service is great. They even replace hardware that is out of warranty for free. Something that Microsoft will never do

Hi There,

Microsoft will continue to support Xbox One X with same releases on series X within the first year of Series X.

Hey all!

Unfortunately we aren't able to help out with Xbox One X pre-orders here on the forums. Purchases are made through the Microsoft Store, you can reach out to the

Microsoft Store Support team for help on any pre-orders and purchases.

Let us know if you have any other Xbox support questions we can help out

I really think they (Microsoft) are dropping that OTA TV Guide (Option) due to the fact that the Xbox Series X has no HDMI In. So There will be no OTA TV option so they are phasing us out. Very disappointing!!

I use the dvb-t usb tuner. Why would that be unsupported on series x?