Xbox series x keeps cutting out, tried contacting Microsoft support but can’t get through

Discus and support Xbox series x keeps cutting out, tried contacting Microsoft support but can’t get through in XBoX on Consoles to solve the problem; My series x keeps cutting out while on dashboard or when playing a game, stays on for 1 to 5 minutes and just shuts off... Discussion in 'XBoX on Consoles' started by ScottPhanco, Dec 27, 2020.

  1. ScottPhanco
    ScottPhanco Guest

    Xbox series x keeps cutting out, tried contacting Microsoft support but can’t get through


    My series x keeps cutting out while on dashboard or when playing a game, stays on for 1 to 5 minutes and just shuts off

    :)
     
    ScottPhanco, Dec 27, 2020
    #1
  2. hellboyz5 Win User

    UK xbox servicing - lost parcel on return

    Im now having the same issue,xbox series x gone faulty, was delivered to microsoft centre near london was replaced and was picked up by ups, 10 days and im still waiting for console.

    Ups telling me to keep tracking it and i cant get through to xbox support.
  3. Angel9095 Win User

    Xbox Elite Controller Series 2 - Replacement rubber part

    I have the same problem. I cannot find where I can buy this little piece anywhere. I tried contact xbox support but the system just tell me to go online to get help with a virtual assistant. I tried to contact xbox support on twitter but they never responded.
    This is a major design flaw on the controller and despite spending 200$ on this product they do not provide any customer service whatsoever. I am extremely frustrated with this situation and now that I know how much xbox customer support sucks I will probably
    never buy a Xbox product again. Not going to buy Xbox Series X or any controller that comes out in the future. They just keep digging themselves into the hole with the **** customer support. If anyone is reading this, make yourself a favor and buy Sony's and
    Nintendo products, their customer service is great. They even replace hardware that is out of warranty for free. Something that Microsoft will never do
  4. julosjc Win User

    Xbox one be obsolete after series x

    Hi There,

    Microsoft will continue to support Xbox One X with same releases on series X within the first year of Series X.
  5. Mister Maka Win User

    Xbox one x preorder

    Hey all!

    Unfortunately we aren't able to help out with Xbox One X pre-orders here on the forums. Purchases are made through the Microsoft Store, you can reach out to the

    Microsoft Store Support team
    for help on any pre-orders and purchases.

    Let us know if you have any other Xbox support questions we can help out :)
  6. Brenton Venables Win User

    One Guide - Freeview Sydney Australia - No info available

    I really think they (Microsoft) are dropping that OTA TV Guide (Option) due to the fact that the Xbox Series X has no HDMI In. So There will be no OTA TV option so they are phasing us out. Very disappointing!!
    I use the dvb-t usb tuner. Why would that be unsupported on series x?
Thema:

Xbox series x keeps cutting out, tried contacting Microsoft support but can’t get through

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