Xbox series X ports not working when Xbox is turned off

Discus and support Xbox series X ports not working when Xbox is turned off in XBoX on Consoles to solve the problem; I used to use my Xbox port for charging my headset at night, but lately my headset hasn't been charging when the Xbox is turned off. After further... Discussion in 'XBoX on Consoles' started by perhaps luck, Sep 20, 2022.

  1. perhaps luck
    perhaps luck Guest

    Xbox series X ports not working when Xbox is turned off


    I used to use my Xbox port for charging my headset at night, but lately my headset hasn't been charging when the Xbox is turned off. After further testing, the ports seem to work just fine when the Xbox is on and it also charges just fine using the same cord plugged into an outlet, which makes me think something's wrong with my Xbox when turned off. Does anyone know of a fix?

    Please note that I am using a new headset, but my Xbox charged it perfectly the first two weeks of me charging it with my Xbox off. It just randomly stopped working.

    :)
     
    perhaps luck, Sep 20, 2022
    #1
  2. Francia J. Win User

    Xbox series X ports not working when Xbox is turned off

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Make sure that your console power mode is set to standby mode. To do so, please follow the steps below:

    Select Profile & system > Settings > General > Power mode & start-up > Power mode drop down > Standby mode.

    If it's already set to standby mode, kindly change it to energy-saving mode and then perform a powercycle before changing it back to standby mode.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  3. DeRpY SmUrFy300 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
  4. TomCole5 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
    Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite
  5. Suyeta Win User

    Xbox Series S keeps turning itself on since update?

    This is not helpful because it is the opposite problem. The Xbox turns back ON when you turn it off while still in dev mode. I have the same problem with Xbox Series X.
  6. ROBIN H 25 Win User

    White Flickers while watching movies/streaming? 4k UHD 60hz monitor no HDR

    I had the same / similar issue with my old 4K 60hz none HDR / HDMI 2.0 monitor when watching movies and some times in games with the Series X,

    As soon as i upgraded my monitor to a 4K 144hz monitor that has HDR / HDMI 2.1 ports, i no longer had this problem,

    I'm not sure what the problem is, but my guess is that the HDMI 2.1 port on Series X doesn't play well with HDMI 2.0 port of monitors, or it's the Series X trying to force HDR on, even if the monitor does not have / support HDR and the HDR in Series X menu's is turned off.
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Xbox series X ports not working when Xbox is turned off

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