Xbox series X WiFi disconnecting

Discus and support Xbox series X WiFi disconnecting in XBoX on Consoles to solve the problem; I got a series X on launch day. Every day since then, I get disconnected from wifi for about 5 seconds and then it reconnects. This happens rougly once... Discussion in 'XBoX on Consoles' started by oOI MiKE IOo, Feb 18, 2021.

  1. oOI MiKE IOo
    oOI MiKE IOo Guest

    Xbox series X WiFi disconnecting


    I got a series X on launch day. Every day since then, I get disconnected from wifi for about 5 seconds and then it reconnects. This happens rougly once per day, but sometimes more. My xbox one is right next to my series X and never had any problems with wifi.
    So i sent my xbox off for repair, and they sent me a replacement console. Guess what, same thing happens! I am aware of the issue regarding 5ghz connections, but what do i do now? Its been 3 months of disconnecting every day, and what I just have to wait for a fix, which has no timeframe on when that will come? So i spent £450 on a console that i cant use properly.

    :)
     
    oOI MiKE IOo, Feb 18, 2021
    #1
  2. XBF Mohammed C Win User

    Xbox Series X disconnects from wifi

    Hello Kieronious, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

    Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. Jdmsx Win User

    Xbox Series X Major Lag Issues

    Hi there. I have tried almost every possible method of restarting, resetting and everything inbetween. Ports are forwarded, etc.

    The thing is, I have my Xbox One and Series X set up beside each other. Due to the Series X’s problems, I can switch off my Series X, and switch on my Xbox One, and have no connection issues.

    Both playing on the same wifi, both wireless connection, with all the same settings (except the Series X is running on 120fps).

    Something is not right with the Series X and I believe it’s more than just needing to reset my MAC address...
  4. AquarrzSudnnym Win User

    Online difficulties

    Would you provide a few more details.

    Are you using WiFi or wired ethernet to connect console, (og, S or X) to router/gateway?

    Troubleshoot random disconnects may assist you.
  5. Gobi Todic Win User

    Does the Xbox Series X have different broadband requirements than the Xbox One?

  6. Tomy68 Win User

    Xbox Series X WiFi issue

    Hi,

    I tried. It is slightly better in the beginning but then the same behavior happens. It is going up and down, disappear, and come back. It is not stable at all.
Thema:

Xbox series X WiFi disconnecting

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