Xbox service repair help

Discus and support Xbox service repair help in XBoX on Consoles to solve the problem; So I submitted a service repair for my xbox one, submitted all the information required and tried to take the xbox to fedex office to ship it out. All... Discussion in 'XBoX on Consoles' started by SmokyMountain J, Apr 2, 2015.

  1. Xbox service repair help


    So I submitted a service repair for my xbox one, submitted all the information required and tried to take the xbox to fedex office to ship it out. All I had was a receipt for the purchase that I took with me but fedex could not find any information where
    to ship it. They tried looking up my name, my phone number, my address, all from the printed receipt but had no record of it. I just got off a call with xbox support because I was on hold for over 30minutes after talking with someone that had to send me to
    their supervisor. Help! How do I send my xbox in for repair if I dont have an address to ship it to and fed ex has no information. The shipping option said fed ex drop off ground shipping.

    :)
     
    SmokyMountain J, Apr 2, 2015
    #1
  2. IceBlast410
    IceBlast410 Guest
    Service Repair Need Help

    I'm attempting to send in my Xbox One S for repair and I want to know if I actually need to take out the internal hard drive or if they will do that for me. I don't know a thing about it and all tutorials I've found say it's quite hard. I'm worried that
    I'll damage it in the process.
     
    IceBlast410, Apr 2, 2015
    #2
  3. Smwutches
    Smwutches Guest
    Service Repair Need Help

    No. In order to remove the internal hard drive, you would have to open the console which you should not do and Microsoft would no longer touch it once it's been opened.
     
    Smwutches, Apr 2, 2015
    #3
  4. Smwutches Win User

    Service Repair Need Help

    No. In order to remove the internal hard drive, you would have to open the console which you should not do and Microsoft would no longer touch it once it's been opened.
  5. 1JayMax Win User

    xbox very slow won't take controller commands

    Hi hellopeoplei,

    You could request a repair. Here is a link to help you navigate to the correct place Xbox Support Repair

    I hope this helps
  6. GroundOregano94 Win User

    xbox service and repair

    Never had any kind of issue both on S and X. Many times I dropped controllers on the floor with batteries all around. But, both are solid rock machines.
  7. Smwutches Win User

    Xbox Service and Repair

    As stated, you'll need to contact support to see if there is anything they can do.
  8. Mimori 775 Win User

    xbox service and repair

    Personally no, most of our issues have been fixable with troubleshooting steps but nothing having to do with the actual parts. By chance are you connecting your Xbox to a surge protector instead of directly into the wall?
Thema:

Xbox service repair help

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