Xbox Setup Issues after Factory Reset

Discus and support Xbox Setup Issues after Factory Reset in XboX Insiders to solve the problem; Hi I recently factory reset my Xbox one x due to issues with my hardware crashing, However when I try to connect to the internet on my Xbox it does... Discussion in 'XboX Insiders' started by /u/TwiiSteDJoKeR7, May 3, 2021.

  1. Xbox Setup Issues after Factory Reset


    Hi

    I recently factory reset my Xbox one x due to issues with my hardware crashing, However when I try to connect to the internet on my Xbox it does not work, despite it working prior to the reset. The problem has persisted for at least an hour, so I can't move past the setup phase. Alongside this issue, whenever I try to set up my Xbox via the app during the connecting phase it disconnects me from my wifi and gives me no option to use my mobile data. Is there a reason for this? or should I simply reset my router and modem for 5 mins. Also to clarify I am using wireless internet due to house placement and I'm in the alpha skip ahead.

    submitted by /u/TwiiSteDJoKeR7
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    /u/TwiiSteDJoKeR7, May 3, 2021
    #1
  2. BeAsT6197 Win User

    Xbox one x update error

    Same error code after factory reset on the unpdate page on setup.
  3. CRUX REDIGO Win User

    Cannot sign in to Live- Error Code 0x80a40019

    Hi Chris!

    Thank you for your response.

    I am unable to test the system on another network, but did not have any issues connecting to the internet before/after the soft factory reset.

    After the reset and going through setup I received the following error when my console tried to setup Live.

    "Try again in a while

    Sorry, looks like our service isn't working right. To check Xbox Live status, go to https://support.xbox.com"
  4. Geth Win User

    Cant Connect to Xbox Live on Wireless

    Sounds like the age is finally getting to it.

    If the other Xbox is setup the same way with no issues.

    If a power cycle or hard reset doesn't fix it, you may need to factory reset it.

    If that doesn't work, its the Xbox.
  5. agibbis Win User

    Xbox Screenshots

    I have this issue too.

    I have factory reset console, installed Xbox mobile app to a spare mobile and setup a spare laptop to test the Xbox Console companion. Still have issue.
  6. XBF Nestor S Win User

    internet connection

    Hey there Mark thanks for taking the time to bring this issue to us.

    If the issue persists after the MAC address is cleared then it could be on the actual OS of the console so we would suggest a >Soft
    Factory Reset
    < (while keeping games and apps)
    IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)

    Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!
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Xbox Setup Issues after Factory Reset

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