XBOX showing wrong tenure

Discus and support XBOX showing wrong tenure in XBoX on Consoles to solve the problem; Hi, when I log into xbox live on my xbox 360 my profile shows I have silver membership when I currently have amy active gold membership on my account,... Discussion in 'XBoX on Consoles' started by ice ice Crazy, Mar 18, 2014.

  1. XBOX showing wrong tenure


    Hi, when I log into xbox live on my xbox 360 my profile shows I have silver membership when I currently have amy active gold membership on my account, after speaking to support they confirmed I had gold, and they didn't know how to fix it, does anybody have
    a fix?

    :)
     
    ice ice Crazy, Mar 18, 2014
    #1
  2. divcaff
    divcaff Guest
    my tenure is showing wrong

    xbox plz fix my tenure is showing wrong i just called support i they said silver counts
     
    divcaff, Mar 18, 2014
    #2
  3. Vanille09
    Vanille09 Guest
    Are you guys trying to kill me

    Hey guys any news ? My tenure still showing the wrong number :/
     
    Vanille09, Mar 18, 2014
    #3
  4. XBOX showing wrong tenure

    Hi Ice,

    You should try deleting your xbox profile from your console and re-downloading it, Here is a link to explain how its done if your unsure.

    support.xbox.com/.../profile-move-delete

    Just make sure you delete your PROFILE ONLY and nothing else, If pick the other option "Delete profile and Items" You will delete all your save files and etc. Once you've done that re-download it and see if that helps.
     
    Glor-3A9D712B-8795-42DB-B021-74BAA2C0D817, Mar 18, 2014
    #4
  5. The Avatar-FF05188D- Win User

    Xbox Live Tenure

    That did happen to me in the past, but in those cases no tenure showed at all for a while. Now my tenure does show, but it is wrong, and it's been wrong for over a month now.
  6. Glor-3A9D712B-8795-4 Win User

    XBOX showing wrong tenure

    Hi Ice,

    You should try deleting your xbox profile from your console and re-downloading it, Here is a link to explain how its done if your unsure.

    support.xbox.com/.../profile-move-delete

    Just make sure you delete your PROFILE ONLY and nothing else, If pick the other option "Delete profile and Items" You will delete all your save files and etc. Once you've done that re-download it and see if that helps.
  7. Vanille09 Win User

    Are you guys trying to kill me

    Hey guys any news ? My tenure still showing the wrong number :/
  8. Jacyintha Win User

    Xbox Live Tenure reset

    There has also been an on going issue with tenure showing up wrong. It tends to resolve itself.
  9. DanielGabriel2 Win User

    Wrong tenure showing up.

    When you created your account in 2009, or longer as you mentioned was it subscribed to gold from the get-go, or was it silver for the first few months?

    To get an accurate overview of your account creation date or any silver to gold during the time period, please contact customer support by chat, they will be able to load up your account for a much better insight on what is going on.

    Please visit support.xbox.com/contact-us

    Please give us an update on the outcome :)

    Regards,

    Dan
Thema:

XBOX showing wrong tenure

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