Xbox shuts off after a few hours?

Discus and support Xbox shuts off after a few hours? in XboX Insiders to solve the problem; The last couple days my Xbox one S has been turning off on its own. I was playing on my pc with a twitch stream running on my xbox. I briefly saw a pop... Discussion in 'XboX Insiders' started by /u/Wilshire729, Feb 23, 2021 at 1:02 PM.

  1. Xbox shuts off after a few hours?


    The last couple days my Xbox one S has been turning off on its own. I was playing on my pc with a twitch stream running on my xbox. I briefly saw a pop up saying console will shut off in 5 minutes or something like that. Then later on I was watching tv (which runs through my xbox) and it turned off again after couple hours. This due to a new update? Did my settings somehow change?

    submitted by /u/Wilshire729
    [link] [comments]
     
    /u/Wilshire729, Feb 23, 2021 at 1:02 PM
    #1
  2. CarlRood Win User

    Xbox shuts off after a few seconds

    That appeared to be temporary at best. When I tried to go to the My Apps and Games menu, it was blank and I couldn't get it to switch back to TV. This was only about 5-10 minutes after the successful reboot. I tried the power supply reset. No good.
    Now there's something really weird. The amber light is on the power supply despite it not being plugged in to either the wall or the Xbox.
  3. CarlRood Win User

    Xbox shuts off after a few seconds

    I tried both suggestions. I tried the reset, on the console, but I'm not sure anything happened since the light was off the whole time. The console had been off for a while, so it wasn't warm, but I blew out the dust with an air can. I also did the
    power supply reset. It booted, but it ended up in a frozen state. I got the "Hi" message with my name and then got an incomplete screen. I could see the name of the last game I played, but no image. Trying to access the menu from a button on the controller
    just dimmed the screen. Pressing again undimmed the screen.

    I powered off again and the problem occurred again. I only did the power supply reset and also plugged into a different outlet. Now it booted normally. I haven't tried playing a game, but I can now watch cable TV through the HDMI pass through
  4. Jurgen1488 Win User

    Xbox shuts off after a few seconds

    Your Xbox is probably overheating. It will be good to clean it at least from dust. Either give him a cleanup or service.
  5. XBF Lance J Win User

    Xbox shuts off after a few seconds

    Hey Carl,

    Thank you for reaching out. If you haven't already, please check out our
    Power Supply solution
    for some quick and easy troubleshooting steps. If you are able to get it back on and are still experiencing those freezing issues, look into performing a

    factory reset
    while keeping your games and apps. Let us know how it goes! :D
  6. XBF Crystal P Win User

    Xbox shuts off after a few seconds

    Hi there Carl,

    Thanks for reaching out! I'm sorry to hear about the issue with the Xbox One shutting off.

    For any device issues, I would recommend to
    contact Customer Support
    for further assistance or visit the Device service and Repair
    site.

    Thank you for letting us know about the issue. We'll be locking the thread. If you ever require any help with
    any other issues please feel free to come back to the Xbox Forums for further assistance.

    Thank you and have a great day.
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Xbox shuts off after a few hours?

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