Xbox shuts off after a few seconds

Discus and support Xbox shuts off after a few seconds in XBoX on Consoles to solve the problem; My Xbox had been working fine. I was playing a game and some images weren't displaying. Usually, you just wait a minute and they load. I tried to... Discussion in 'XBoX on Consoles' started by CarlRood, Feb 9, 2019.

  1. CarlRood
    CarlRood Guest

    Xbox shuts off after a few seconds


    My Xbox had been working fine. I was playing a game and some images weren't displaying. Usually, you just wait a minute and they load. I tried to navigate to another part of the game and it appeared to freeze. I then went to try and reboot the Xbox,
    but I couldn't navigate Xbox menu. After a few minutes, the game appeared to come back, so it may have just been running slowly. However, I still couldn't navigate the Xbox menu.

    I then unplugged the console and plugged it back in. Now, when I try to turn it on, the light comes on for a few seconds and then turns off. The light on the power supply turns amber.

    :)
     
    CarlRood, Feb 9, 2019
    #1
  2. CarlRood Win User

    Xbox shuts off after a few seconds

    That appeared to be temporary at best. When I tried to go to the My Apps and Games menu, it was blank and I couldn't get it to switch back to TV. This was only about 5-10 minutes after the successful reboot. I tried the power supply reset. No good.
    Now there's something really weird. The amber light is on the power supply despite it not being plugged in to either the wall or the Xbox.
  3. CarlRood Win User

    Xbox shuts off after a few seconds

    I tried both suggestions. I tried the reset, on the console, but I'm not sure anything happened since the light was off the whole time. The console had been off for a while, so it wasn't warm, but I blew out the dust with an air can. I also did the
    power supply reset. It booted, but it ended up in a frozen state. I got the "Hi" message with my name and then got an incomplete screen. I could see the name of the last game I played, but no image. Trying to access the menu from a button on the controller
    just dimmed the screen. Pressing again undimmed the screen.

    I powered off again and the problem occurred again. I only did the power supply reset and also plugged into a different outlet. Now it booted normally. I haven't tried playing a game, but I can now watch cable TV through the HDMI pass through
  4. Jurgen1488 Win User

    Xbox shuts off after a few seconds

    Your Xbox is probably overheating. It will be good to clean it at least from dust. Either give him a cleanup or service.
  5. XBF Lance J Win User

    Xbox shuts off after a few seconds

    Hey Carl,

    Thank you for reaching out. If you haven't already, please check out our
    Power Supply solution
    for some quick and easy troubleshooting steps. If you are able to get it back on and are still experiencing those freezing issues, look into performing a

    factory reset
    while keeping your games and apps. Let us know how it goes! :D
  6. XBF Crystal P Win User

    Xbox shuts off after a few seconds

    Hi there Carl,

    Thanks for reaching out! I'm sorry to hear about the issue with the Xbox One shutting off.

    For any device issues, I would recommend to
    contact Customer Support
    for further assistance or visit the Device service and Repair
    site.

    Thank you for letting us know about the issue. We'll be locking the thread. If you ever require any help with
    any other issues please feel free to come back to the Xbox Forums for further assistance.

    Thank you and have a great day.
Thema:

Xbox shuts off after a few seconds

Loading...
  1. Xbox shuts off after a few seconds - Similar Threads - shuts off few

  2. Xbox wont turn on and shuts off after seconds, any help?

    in XboX Insiders
    Xbox wont turn on and shuts off after seconds, any help?: I went to turn my xbox on and it does the chime of it turning on and the white xbox light comes. Seconds after though it just shuts itself off and doesn’t come on at all. My power brick turns...
  3. Xbox One automatically shuts off after 30 seconds to a minute

    in XBoX on Consoles
    Xbox One automatically shuts off after 30 seconds to a minute: I have tried disconnecting the Xbox One from the power cord, unplugging the power cord from the wall outlet, and tried to plug Xbox One into another outlet and it still has the same issue. While...
  4. Xbox shuts off after a few hours?

    in XboX Insiders
    Xbox shuts off after a few hours?: The last couple days my Xbox one S has been turning off on its own. I was playing on my pc with a twitch stream running on my xbox. I briefly saw a pop up saying console will shut off in 5 minutes...
  5. Series x shutting off on a select few games

    in XboX Insiders
    Series x shutting off on a select few games: Got the console on release day and have had problems since I’ve got the thing I’ve also emailed microsoft reported 20+ problems when it happens and nothing has changed i also did the insiders app...
  6. Series x shut off while playing AC and won’t turn on left it off for a few hours and...

    in XboX Insiders
    Series x shut off while playing AC and won’t turn on left it off for a few hours and...: [IMG] submitted by /u/itzmaveriic [link] [comments]
  7. My Xbox One X shuts off whenever I play a game for a few minutes.

    in XBoX on Consoles
    My Xbox One X shuts off whenever I play a game for a few minutes.: Whenever i play a game on my Xbox One X shuts off minutes after starting. Ive done a full shutdown, restarted with/without keeping my games and apps plus i made sure the power was plugged into the...
  8. Xbox 360 Slim shuts off after a few minutes

    in XBoX on Consoles
    Xbox 360 Slim shuts off after a few minutes: Basically my Xbox 360 Slim’s power supply seems to be heating up and it causes the console to shut off while it shows an orange light. Is there any way to fix this ?...
  9. Xbox one 1TB, powers on for a few seconds then shuts off

    in XBoX on Consoles
    Xbox one 1TB, powers on for a few seconds then shuts off: I've got 2 Xbox one 1TB, and both of them have the same problem. They power on for a few seconds then shuts off, I've tried a power brick from a working Xbox one, and still have the same problem...
  10. Xbox one won't play games and shuts off a few minutes after turned on, no power!

    in XBoX on Consoles
    Xbox one won't play games and shuts off a few minutes after turned on, no power!: Our Xbox one has been shutting off, completely disconnected from power...no lights on bar or console..dead as dead...this only happens when we attempt to play a game whether it is on disc or...