XBox sign in issue

Discus and support XBox sign in issue in XBoX Accessibility to solve the problem; My son was using my account and so added a new account under family. I have created another account for him. But, he is not able to add friends because... Discussion in 'XBoX Accessibility' started by RakeshRaniga, Apr 1, 2019.

  1. RakeshRaniga
    RakeshRaniga Guest

    XBox sign in issue


    My son was using my account and so added a new account under family. I have created another account for him. But, he is not able to add friends because he was age 10. I changed his age to 13 so he could add friends which he was able to do.

    He is unable unlink his account from old account to play with his new account.

    How do we go about doing this. Somehow my account is also child account i am told.

    :)
     
    RakeshRaniga, Apr 1, 2019
    #1
  2. computerlaie Win User

    Sign in issues XBox

    Here a Solution from User Lazarblazer

    This was a problem for me until I decided to Reset my PC again for a second time. I can now login to all the Xbox Games on Windows.

    This is what I did:

    Before I pressed reset, I made sure to uninstall the apps from the affected PC first, then I removed the affected PC from the devices list on the "your account" page in the Windows Store from another PC, I also clicked "Sync Licenses" afterwards.

    I then went into Recovery and proceeded with resetting my PC to a Clean Windows 8.1 state. After the reset process I decided to set up the system as a New one.

    This Solution work on my Surface

    Thanks
  3. MS Win8 Games Win User

    Sign in issues XBox

    Sadly this is a known issue with tablets and OS upgrades and/or refreshes. You can read more about it here:

    forums.xbox.com/.../371083.aspx


    We have escalated the issue to another team for assistance and hopefully will keep the community updated with any new developments.

    Thanks!
  4. Brian_03 Win User

    Xbox Sign in Issues

    BTW as far as i know there is no fix, last time this happened it just took a day or so before they fixed the problem
  5. gds1972 Win User

    Xbox Sign In Issues

    Hi

    Xbox Live has been having some issues today but when you check the Xbox Live status these look like they are now resolved. Are you still experiencing issues now?
  6. SUP LUIS Win User

    Xbox sign in issue

    The Xbox Live Service is down today when ever it doesn't let you sign in try checking the Xbox live service alert
Thema:

XBox sign in issue

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