Xbox smartglass on my pc cant find my Xbox 360 console

Discus and support Xbox smartglass on my pc cant find my Xbox 360 console in XBoX Games and Apps to solve the problem; I dont know when this happen but when I try to stream a movie through smartglass the screen turns green or purple but Im still able to to go to my... Discussion in 'XBoX Games and Apps' started by LIL ONE FTTRX3, May 30, 2014.

  1. Xbox smartglass on my pc cant find my Xbox 360 console


    I dont know when this happen but when I try to stream a movie through smartglass the screen turns green or purple but Im still able to to go to my Xbox homepage.

    when I log on to my smartglass on my pc it cant find my console and keeps telling me to make sure the Microsoft accounts are the same and they are

    :)
     
    LIL ONE FTTRX3, May 30, 2014
    #1
  2. Smartglass not working

    So smartglass was able to recognize my xbox360 and windows pc connection, however xbox 360 content etc. GTA V cant be streamed to that PC. Play to is enabled. Pleass help. Thank you.
     
    ToughBug6614227, May 30, 2014
    #2
  3. DavidMagers
    DavidMagers Guest
    XBOX 360 Smartglass

    I have an XBOX 360 Slim Wi Fi enabled Connected to a Windows 8.1 PC.

    I have no problems connecting with XBOX Live but XBOX 360 Smartglass says can't find your console.

    I did the network test and Computer test on the xbox and all appears ok. It appears there is a problem with XBOX Live Or Smartglass.
     
    DavidMagers, May 30, 2014
    #3
  4. Xbox smartglass on my pc cant find my Xbox 360 console

    Hey there LIL ONE FTTRX3!

    Sorry to hear about the connection issues. Just to make sure that we have not missed any troubleshooting steps, I recommend trying a few.

    Please give the following steps a shot:



    • Verify you meet the requirements to run the SmartGlass app.
    • Disconnect any third party devices.
    • Turn off your Xbox 360 console and your network hardware (such as your modem and router).
    • Unplug the power cable from the back of the router and modem and leave unplugged for 5 minutes.
    • Plug in your network hardware.
    • Power on your Xbox.
    • Try to log on to the SmartGlass app.
    If you continue to experience the issue let us know and we will be waiting to hear from you to help get this sorted.
     
    Mister Quimby, Jun 2, 2014
    #4
  5. Mister Quimby Win User

    Xbox smartglass on my pc cant find my Xbox 360 console

    Hey there LIL ONE FTTRX3!

    Sorry to hear about the connection issues. Just to make sure that we have not missed any troubleshooting steps, I recommend trying a few.

    Please give the following steps a shot:



    • Verify you meet the requirements to run the SmartGlass app.
    • Disconnect any third party devices.
    • Turn off your Xbox 360 console and your network hardware (such as your modem and router).
    • Unplug the power cable from the back of the router and modem and leave unplugged for 5 minutes.
    • Plug in your network hardware.
    • Power on your Xbox.
    • Try to log on to the SmartGlass app.
    If you continue to experience the issue let us know and we will be waiting to hear from you to help get this sorted.
  6. NeM2K Win User

    Xbox 360 SmartGlass not working

    I am having the same problem. SmartGlass for Xbox 360 says it cannot find my console.

    My Xbox 360 console is connected via Wifi. I have tried connecting with the Xbox 360 SmartGlass app via Windows 10 (2 different PCs - one Wifi, one wired), Android phone, Windows Mobile 10 and iPad.

    I have tried restarting all of my networking equipment and devices multiple times.

    The error I receive is 0xc00d11cd (0xc101000c) on the Windows 10 PCs.

    The Windows Mobile 10 phone says Status code: 1012

    I have tried all the suggested steps - making sure console is on, making sure I'm using the same Microsoft account, and I have the Connected Devices setting enabled on the console.
  7. C5 Corvette Joe Win User

    Smartglass for Xbox 360 cannot connect to console

    I'm in the same boat with everyone else. Same error code as divotman. My windows 10 PC recognize Xbox 360, but Xbox 360 Smartglass will not connect to my Xbox 360.....
  8. Michael Bodo Win User

    Microsoft Surface 2 cannot connect to 360 using Smartglass

    I'm having the exact same issues. The Xbox 360 Smartglass app worked great for streaming music and videos from my Laptop PC running Windows 8.0 to our Xbox 360, but since having upgraded to Windows 8.1 I can't get it to work correctly at all, even after
    uninstalling and reinstalling the app. Oddly enough I can connect to the console just fine through the Xbox 360 Smartglass app on my Windows Phone. Problem is I can't stream anything from my phone to it once I've made a connection, but perhaps that could be
    because I have nothing native on it and everything I do have in the way of music and videos is in the cloud? I don't know, but methinks it's an app issue for the PC and that Microsoft is just letting it go as an unofficial way of telling 360 console owners
    they are no longer supporting the platform and to upgrade to the Xbox One if you want a Smartglass app that works.
  9. IKnowWhoIAm Win User

    Smartglass for 360 officially unsupported?

    @voteDC.

    I have spent over 4 hours trying to get my Android 360 SmartGlass to find my console.

    I was unable to find any help from the official support pages and after an hour or so trolling through the forum and changing my search criteria I finally found your post and your edit.

    I closed SmartGlass on my phone, made sure that I my console was connected and restarted the SmartGlass App, after initially failing to connect to Xbox Services, the App immediately found and connected to my console.

    Thank you, thank you, thank you.

    One Happy Customer.

    (Now I can play Fable Anniversary)
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Xbox smartglass on my pc cant find my Xbox 360 console

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